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Solved it. Found a small shank screwdriver that fitted into the opening with a little bending of the plastic frame. managed to replace it with a new one without trouble. No further help needed. dave
My machine has the same problem and I got the same response from the company. I discovered a quick fix. With needle nose plyers I removed the wire from the corner of the lid that holds the lid open. Without the wire, the lid remains closed and the CD will play. The downside is that its tricky to open the lid. I've been using the piece of wire I removed to gently pry the lid open. I think I will glue a knob or ribbon to the top of the lid to make it easier to open. This isn't a perfect fix, but it was quick & free and now I can use my machine!
You need the lid switch adjusted or replaced. Easy and inexpensive. With the correct model # I can get you schematic and part #s. Dave www.washermd.com
I would reccomend using the rubber glue to glue it back on. Also if you need a new battery, you can go to www.needbattery.com They have your battery listed here: http://www.needbattery.com/Camcorders/JVC/GR-DV1U.html
Their batteries are guaranteed for a year and they are 1 of the cheapest stores for batteries you will find on the net or off the net.
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