Yes, the technician check the drum when he placed it. Is it normal that the primary has a black soot or toner cause after the machine produce black coy, we just clean the primary and it is alright again. I'll check the seperation ***y your saying but where can I find it. Do you have manual for Toshiba e-studio 45 cause we just bought the machine second hand and they lost the manual. Thanks again.
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I would call the service company and ask for another tech to look at the problem..... Yes the problem could be caused by the developer. I could also, be caused by the opc drum or the charge roller... Good Luck
You have to purchase genuine toner catridge from toshiba dealer . after purchasing the toner
1) Open the front toor
2) Toner catridge is there on above of the drum unit, there will be lock for toner catridge cover on the machine, it needs to be opened
3)Rotate the toner catridge in clock wise and pull the catridge ,it will come out
4)Insert the new catridge and rotate clockwise at a time it will get enhance with toner motor
5) close the toner cat cover, front door, TURN ON the machine it will get rotate for few seconds (adding toner) then it will becomes ready
Voids are most often caused by lack of sufficient developer, which needs to be changed by a technician. developer has metal beads in it to draw the toner and make a full (dense) copy or print. these beads wear out or "dump" which initially cause gritty prints, then washed out prints. hope this helps.
Yes, that could give you dark copies on one side of the copies... I use a glass cleaner to clean of the primary charge roller or grid. wipe them off with out getting any thing on the OPC drum it self. Did you clean the optics already?
I beleive that if there is a problem with the primary you will only get a blank copy not black.
the problem is most likely your Seperation ***'y or the drum.
1- either the sep/***'y is shorting out causing the paper to rise against the drum and putting too much toner output, or the drum has not been adjusted correctly. Did the tech adjust the new drum to the machine? there is a procedure you have to do everytime you change the drum.
1-The unit that the toner goes in is probably not filling up with the toner or the unit has a problem. open copier take out drum unit and look at the unit where the toner goes into, there is a black roller with toner on it, is there a spot that seems to be missing toner? If yes it will require a tech too complicated to do for a non- tech.
2- If not, look at the black roller on the bottom of the drum unit is there toner there? clean and try.