Question about HP Officejet 5610 All-In-One InkJet Printer
I searched HP.com but they don't have anything like this on their Customer Care site (or I don't know how to search for it successfully). I'm going to take a stab at it anyway, but it's just a guess. It sounds like a mechanical problem, with the scanning arm not moving all the way across the scanning bed.
The white area of your graphic probably describes the area where the scanning arm moves. I know the light is bright, but have you tried running a scan with the lid up, so you can see how far the scan actually moves?
Assuming this is the correct problem, your only option would be to have the device serviced so the fault can be repaired. If it's under warranty, that should work out OK. If not, you have to balance the cost of a repair against replacing the entire All-in-One unit.
Posted on Oct 10, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 09, 2017 | Brother MFC-7420 Printer
Jul 17, 2014 | Office Equipment & Supplies
Feb 01, 2014 | Office Equipment & Supplies
Oct 02, 2013 | Office Equipment & Supplies
Jul 28, 2013 | Office Equipment & Supplies
Mar 14, 2011 | Office Equipment & Supplies
Nov 12, 2010 | Office Equipment & Supplies
Dec 20, 2007 | Office Equipment & Supplies
54 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: