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I have hp dv9825nr 17" laptop, its 64 bit. everytime i try to increase the volume using the touch pad, it freezes the laptop and the browser window stops responding. can anyone help me solve the problem?

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  • minthill1 Aug 19, 2008

    I have the same problem. It can take from one to five minutes to start working again after you adjust the volume. No so;ution yet. The Geek Squad had no luck with it.

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I know this is a few months later, but if you haven't solved your problem yet, go to start menu->run->type msconfig->startup->and disable "HP Quicktouch On Screen Display" that'll get rid of the popup that causes the computer to freeze.

Posted on Nov 19, 2008

  • everfrost23
    everfrost23 Nov 19, 2008

    One last comment, if run isn't in the start menu right click the taskbar, choose properties, go over to Start Menu, click Customize, scroll down to "run command" and check that box.

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Can Vista be guilty?

Posted on Aug 20, 2008

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My presario sr5510f keeps on freezing


you need moore RAM.rockuo you got to little RAM from start your program fights ower it.i'am suppresed you succed to install windows 7 with so little RAM .you need to upgrade to 6 o 8 minium.then think of upgrade BIOS.when you upgrade the RAM be SURE you get the right kind.

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Hi I am Farah, and as I wanted to download java , it came thet" " is not valid win 32 application'. What shoudl I do? Thx


It is possible that you are attempting to install a 64-bit version of Java when you have a 32-bit operating system. Check your operating and confirm this. In Vista you can find this using Start > Control Panel > System. This is similar if you have Windows 7. Here is what it looks like:

pcjanitor.jpg
If after that you, you follow these instructions from Sun (Java) to locate and install the 32-bit version.


Error: x64.exe not a valid Win32 application This article applies to:
  • Platform(s): Windows 7, Vista, Windows XP, Windows 2000, Windows 2003
  • Browser(s): Internet Explorer, Firefox, Mozilla 1.4+
  • Java version(s): 6.0
SYMPTOMS

While trying to install Java a user gets an error message similar to:
' ... x64.exe not a valid Win32 application'


CAUSE

The error message is a result of trying to install a 64-bit version of Java on a 32-bit operating system.
SOLUTION

User needs to install a 32-bit version of Java software, since a 64-bit version is not compatible with their 32-bit operating system.

Follow these steps to download 32-bit Java
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  2. Click Windows XP/Vista/2000/2003/2008 Online.
  3. The File Download dialog box appears.
  4. Choose the folder location.
  5. (Save the file to a known location on your computer, for example, to your desktop).
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  7. Close all applications including the browser.
  8. Double-click on the saved file icon to start the installation process.

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New PC6280T quad that has two version of IE 8. The 64bit works with my Yahoo e-mail account and I can click links and it go to the web page. the IE 8 non 64 bit is the default and will not work with e-mail...


To make the 64 bit IE8 your default, do the following:
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  2. Click on Tools
  3. Click on Internet Options
  4. Click on the Programs tab at the top
  5. Click on the "Make Default" button
  6. Also put a check in the box that states "Tell me if Internet Explorer is not the default browser.
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The 64 bit IE8 is now your default browser. Thank you for using Fixya and please remember to return to rate this answer.
Greg

Dec 21, 2009 | HP PC Desktops

2 Answers

Gateway NV52 on AMD-64, running vista home premium. The


Not sure about the blue, but it sounds like the black screen problem others are having all over then net. Here was my two cents on it so far....

There is a very good chance if you are using a external mouse instead of the touch pad, that is what is causing it. Problem is, I am still looking into why and do not know of a fix yet.

I have the very same laptop and mine worked just fine with a external mouse up until I formated it. Now just like the many other owners, my mouse freezes and and then seconds later the screen goes black. It doesn't however when the external mouse in not pluged in.

I would have to assume this is due to something not being installed right during the windows installation. As I said, mine worked fine until the format. Until I find out what is causing this error to happen, my best advise is not to use a mouse, just use the touch pad.

It's kind of a pain lol, I had gotten so use to the mouse. I kept reaching for it even after I unplugged it. I had to take it off my desk so I would use the touch pad lol.

Oct 18, 2009 | PC Desktops

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How do i run a 32 bit browser on a 64 bit system? windows vista home premium.


There is no special procedure for running the browser (or any other 32 bit program). If you're having a problem with a particular browser, which one and what is the trouble?

Do you have the 64 bit Vista, or just a 64 bit processor? The former is relatively uncommon, the latter is the norm these days.

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Hi,
What Browser are you using, incidentally?
If you're trying to download the latest Flash Player, then maybe the link is detecting your browser... If you are using a 64-bit browser (I have no experience of these, I just think this might be worth a try) then maybe you should try installing Firefox and installing the Adobe Flash Player with that, to make sure you don't get 're-directed' to the 64-bit-message.
Try this link instead:
http://www.adobe.com/products/flashplayer/

Hope this helps

Chris (ziraffa)

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Touch pad freezing


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Maybe your thumbdrive is the problem try to format the thumbdrive first

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