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Re: h700 won't charge
The Headset light should turn red when you plug it in. Check to makes sure the power outlet works. If it does, it might be defective. I would return to the store you bought it from and get a replacement. I purhcase many of these for my business, and never have seen that. It might just be a defective unit.
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With the boom closed, insert a plugged in charger and make sure the unit is fully charged. The light will turn from amber to GREEN when it is fully charged. Unplug the charger and open the boom. It is now "on".
I think the charger is the problem. I ordered one of these and then it wasn't charging the day I got it....it's supposed to go from red, to orange to green as it charges, but the red LED just goes off after a while, before the headset is fully charged. I solved this by charging it through a USB-to-miniUSB cable on my laptop USB port. This worked beautifully....unfortunately I think the H700 chargers are faulty.
Wait, how long have you waited for it to charge? It's supposed to stay red until over 80% charge, then switch to yellow. When it is fully charged, it goes to green.
When you mean it stays red when plugged in, have you waited the 2 hours?