Question about Arris DCT6200 DTV Receiver

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No picture, no sound, nothing

Just hooked up my dct6200, called my cable provider to activate it and nothing happened. Receiver just reads "0". Can't get the guide, menu, or switch channels at all.

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  • twofourseven Aug 11, 2008

    I just have a 0 showing on my motorola 6200, they hooked it up but nothing! I can turn the unit on and off , but that's it, it won't do anything. Help! Never been used before either. Do I need a certain cable wire for it, I want it to go through my dvd also .

  • ppearce2 Dec 25, 2008

    Not only do I have nothing showing, it reads no signal. Happening often now and Verizon says it is a problem between vizio and verizon boxes not being compatible. Our other vizio does not have this problem and it was bought at the same time.

  • Anonymous Feb 07, 2009

    same problem, i called my calbe company in nova scotia ( eastlink ) to hit the box, but nothing happens, all my ua ( unit address is correct, and all #'s match). please help

  • Anonymous Mar 06, 2009

    Same problem, what's the solution?



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My spouse dropped the remote & lost the "connection", I called the cable company who said to set the TV to Video 1 but after that didn't work. After some discussion about what was plugged into the DVR I was told I actually needed Component 1. That worked. Hope that helps.

Posted on Oct 13, 2008


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if you are using HD. the colors do not really make a difference so to speak. just make sure whatever you hook to the red video goes to red video of tv and same with blue and green. then the same with red and white audio (some cables come with 3 thicker and two thiner to help with which should be audio and video) try 1800comcast

Jul 13, 2010 | Arris DCT6200 DTV Receiver

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Guide will not come up, when you hit menu, guide or info the light blinks on box (dct6200) but nothing happens

I had the same problem just now. Just leave it turned on for a while and let the box download the guide and menu information. Then after about 5 minutes you should be able to start to see these menus. It may take a longer amount of time for the system to fully load.
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Jan 03, 2010 | Arris DCT6200 DTV Receiver

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call you cable provider and ensure that the box is correctly identified on your acct. If the serial numbers don't match with the acct then the box won't work

Sep 18, 2009 | Arris DCT6200 DTV Receiver

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Its your cable box.  You are going to have to swap it with another one.

Aug 27, 2008 | Arris DCT6200 DTV Receiver

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Mar 28, 2008 | Arris DCT6200 DTV Receiver

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Try emailing Motorola

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