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When I try to connect with the web cam. I see the people but all they see in my box is a black screen. Sometimes sound will not work.

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Hi,

Before using the messenger, first check whether the webcam is working fine.

You can check this with the webcam application installed in your notebook.

There will be a plastic cap on the webcam lence for new ones, make sure that it is removed.

Please reply for more information

Posted on Aug 09, 2008

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