Question about Whirlpool GS6NBEXR Side by Side Refrigerator

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Freezer not cold but fridge is cool

I have a side by side model number ED22RFXFW01 1999 refrigerator. The freezer started defrosting today and everything melted. The refridgerator still feels cool. I turned the freezer and fridge to its coldest settings and the freezer is cool-ish, but not freezing. The motor is still running. We bought this house, with the fridge, 3 years ago and have had no problems until now. We do NOT have any paperwork on it, so I don't know where to begin. ANY suggestions would be greatly appreciated!!

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  • SVanderhoff Dec 04, 2008

    Roper by Whirlpool RS25AFXMQ00 07/03 - I opened the freezer this morning and things are defrosting. The refrigerator appears to be working fine.

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1 Answer

Quickest and cheapest way is to switch the unit off overnight. possibly missed a proper defrost cycle and evap.coil is blocked. when properly defrosted,switch on and you could be back on line

Posted on Aug 18, 2008

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