The power went out while playing a cd, when the power returned the cd would not play or unload. Tried unplugging player but all I hear is a clicking noise when I turn it back on and the cd will not come out. Please advise. Thank you
Neither posting had a solution stating that they have a similar problem. This was almost 2 months ago that I requested help, since then, I took the player apart, remove the cd that was stuck inside and put it back together after plugging in and powering up after a few minutes the display went to ready and it has worked fine ever since. Thanks anyway.....
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Either the DVDs are too damaged for the DVD to play them, or the DVD player is experiencing some issues that need to be fixed. Have you tried playing the DVDs in another player? If they work, then you know its the DVD player, in which case you might as well just buy a new one. If the DVD doesn't play in a different player, then you know the DVDs are damaged.
I work for COBY tech support. Our number is 800-727-3592.
Unfortunately, your player will have to be replaced. The problem you're having cannot be fixed with troubleshooting of any kind. The player has a 90 day warranty from the date of purchase. We can also replace it out of warranty for a flat fee of $31. Please call the above number if you wish to take advantage of either option.
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I have the same problem. I have a 5 year warranty from the company I purchased the unit from. I am not sure if they will replace it or not. I am reluctant to buy another one with this known issue. We have enjoyed the unit for nearly 3 years with no issues.
Try playing Different DVDs, Second Make sure which Region Disk your playing is it Region 1 or Region 2, If your DVD player is Manufactured in USA it plays only Region 1, If its manufactured in UK it plays only Region 2, If still you face same problem Use Lens Cleaner, If still you face same problem do Reset.
To Reset Dvd player, Remove DVD from Dvd Player, Unplug Power chord from Walloulet for 15minutes so player goes to Defult Factor Settings, Then plug back again Power chord. Turn on Dvd player insert DVD, It should Play or else Claim Warranty.