Hi there my xbox 360 will play dvds/cds but will not play games it just says play dvd when a game disc is inserted in the console can you please help me thanks mr shane arnell

1: Take a close look at the bottom side of your game, movie, or music disc (the side without a label or image). Are there scratches? Excessive scratches or smudges can prevent your console from reading the disc. Hold the disc by the edges without touching the top or bottom surfaces. Using a soft, clean, slightly damp cloth, lightly wipe from the center of the disc outward. 2: Try other discs to determine whether the problem happens with any disc or only with this particular disc. If multiple game discs, DVDs, or CDs will not play: Make sure the media type and the disc region code are compatible with the console. 3: If your Xbox 360 console can't play multiple game discs, try clearing your system cache. Here's how: On the console, go to My Xbox, and then select System Settings. Select Memory. Highlight any storage device, and then press Y on your controller.Select Clear System Cache. If you still can't play a game disc, try the next solution. 4: If the solutions above did not resolve your problem, please send Microsoft your Xbox 360 console for repair..

Try to insert a straighten paper pin into the hole under the tray if still no go You have to open the cover and take the cd out.

You need to replace the dvd drive . most online shops like console sourceDotcom have the replacement dvd drives to specify the dvd your have you can open your 360 and look or go to google and search LLama mods and there you find the types of dvd drives pick out the 1 that matches your dvd drive and place an order and they have all the how to's on how to install your new Dvd drive for your xbox 360

Try getting a disc drive cleaner. (Maxwell).

www.walmart.com is and example retailer.

Does the screen eventually read "Open Tray"?
This is a very common error, you need a DVD drive replacement. Only an experienced person can do this, if you don't do it correctly you won't be able to play games again. If you'd like I can do the repair for you, contact me at [email protected]

i had the same problem sounds like your lazer or a chance the dvd rom is not paird to *********** board

Insert the DVD into the Xbox DVD tray then close the tray.

There's really nothing special you need to do.

there is a problem with your firmware please flash it if you have modded your xbox 360(putting pirated disks)please go to same shop where have you modded because he only can have your original dvd key if you have not modded it go to any official microsoft service centre

new dvd player

start xbox at 45 degree angle