Question about Sears TGE MP3 Player

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Tge mp4 need to download sigmatel formatter but my version is not listed which do I use? 802.551.511

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The closer version to ur vrsion especialy thge last three number of the version that u gonna use

Posted on Aug 14, 2008

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Posted on Jan 02, 2017

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My tge sigmatel hb500 mp4 player displayed a message saying that my internal drive needed formatting, so i updated the firmware, and now it will not display anything but a white screen


Firmware updates are fairly iffy for the hb500, and you should have formatted (deleted everything on) the player, not updated the firmware.
If you can, connect the player to a windows PC via usb, then go to my computer and right click on the mp3 player. select "quick format" which will delete everything, and hopefully the fimware update will either work or be deleted. This is a long shot, I really don't expect it to work...

Oct 11, 2009 | Sears TGE MP3 Player

1 Answer

My TGE SigMatel MP4 player is giving me a message "ERROR.PLEASE REFORMAT INTERNAL MEDIA WITH SIGMATEL FORMATTER" what is the problem and how can this be fixed?


go to this webpage, http://www.tgegroup.com/en/support/download.htm I'm not sure if it will help you, you should download the correct firmware for your mp4, you can see the correct version of it turning your mp4 on and then you have to go to settings and click to the play button, it will say you the version mine is HB500(V802.551.517), so, I had to download this firmware, but... I have one problem more, my pc doesn't read my mp4, when I connect it and I open My Pc it stop my computer and I can't to see the content of my MP4, I don't know what's the problem I've tried with others computers and it doesn't works, if you can help me please do it, i would be greatful with you all my life.

Jan 20, 2009 | Sears TGE MP3 Player

1 Answer

Tge mp4 player


What it meant to say was "NO FILE that I know how to play". Did you create .SMV files from your original videos? It's the only video format your player understands.

Converter software came with your player; if you don't have it, you can download version 4.1.0.0 of the SigmaTel transcoder here:
http://www.mympxplayer.org/smv-convert-tool-smv-transcoder-40-thu-apr-17-2008-727-am-df829.html

or here:
http://www.trekstor.de/en/service/downloads.php?produktgruppe=5&produkt=73&sprache=none

(Mac & Linux users - you're on your own. Sorry.)

The executables in these archives are identical. Here are their signatures for the cautious (which is everyone, yes?):
MD5 file
77324c8e0eaf4c8e6d40a9b079cb8a58 DevIL.dll
d0aaae16ba162dd89d646887f1539855 gdiplus.dll
cdadb36a554694ec6d723ab33088a93b ILU.dll
fcefe07a8a97e5e92cf2ca52c69a36ad ILUT.dll
831d5a068abbb4a1845ec210dcf9b791 libsndfile.dll
f35a584e947a5b401feb0fe01db4a0d7 MFC71.dll
86f1895ae8c5e8b17d99ece768a70732 msvcr71.dll
5c51a668e081483a9741697038accc77 smv.dll
4140ff75fe581c8a16cbfb897a593edc video2smv.exe

SigmaTel's website (http://www.sigmatel.com/) is currently missing in action (damn all Chinese manufacturers anyway). If it reappears, you should also be able to find the transcoder there.

Nov 03, 2008 | Sears TGE MP3 Player

1 Answer

Need downloadable manuel for tge 1gb mp3/video/player


For a tge manual the links are here: http://www.tgegroup.com/en/support/users.htm

Look at your mp3 model on the back or guess the manual. (GUessing isnt that hard as tge made few mp3 mp4 players.

Oct 03, 2008 | Audio Players & Recorders

1 Answer

Tge mp4


ur version or the approchable to the 3 last numbers

Aug 08, 2008 | Sears TGE MP3 Player

1 Answer

Mp3 player


i have a tge hb500 2 GB mp4 player. yeah, mine has a similar problem;

everytime i put songs on it (242 to be exact) it only shows up that i have 200. it is a 2gb, and i still have ALOT of memory space on it. i tried the reformatting thing too, and that will not work for me either. but when i plug it into my computer, it says that all 242 songs are on it. i really need help before i throw this thing through the window. o_0

May 11, 2008 | Sears TGE MP3 Player

2 Answers

TGE 2GB MP4 Video Player


I can at least tell you how to reformat it. Go to http://www.tgegroup.com/en/support/download.htm
and use the correct firmware/driver link. It is going to be in the RAR compression format. If you don't have something that can decompress RAR formats, you can get the free program called autounpack (just google it). After you get the file decompressed and the program installed, you can run the program to update your firmware. There is a box you can check to reformat your player as part of that process. Hope that helps a little.

Apr 21, 2008 | Sears TGE MP3 Player

2 Answers

TGE MP4 Player Firmware Upgrade


Did you download the correct version of Firmware? There are 3 different types for your model (i'm guessing you have the HB500).

Not too sure if there is a reset button on the player.. If there is, use that..

Otherwise, download the firmware again and reinstall it

Mar 28, 2008 | Sears TGE MP3 Player

2 Answers

Lost download disc


I couldn't find any software that could make your mp4 works, but if you have windows XP you don't need to have a Cd.
The computer by itself recognize it.
Also if you have the cable just plug it in the new computer and he will recognize it if it is windows XP. but if you have Windows Vista you will have to buy the Disc.
I hope my answer helped you .. Thank you

Jan 29, 2008 | Sears TGE MP3 Player

1 Answer

Mp3 player


been told to format it by using mp4 disc

Jan 04, 2008 | Audiovox MP4128 MP3 Player

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