Question about Creative Labs Zen Vision Digital Media Player

1 Answer

Zen Vision W Locks up playing music

Hi, I had recently purchaced a Zen Vision W off of ebay, and it seems to be ok when you first mess with it and browsing and viewing photos works fine, it syncs ok and has no hitches loading and deleting files on it. Whenever I try to listen to music, listen to radio, or watch a video, the player will hang and stop responding. I've already tried updating firmware and formatting and Clean-up on recovery mode, nothing seems to work. will keep locking up I saw that someone else had a similar problem and was recommended to replace the battery, so I ran the player on AC power, still locks up though. Is there anything more I can do myself that might fix it?

Posted by on

  • Anonymous Mar 24, 2009

    my zen locks up when i play one of my songs???

  • Anonymous Apr 15, 2009

    Screen locks up

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 9 Answers

Sounds like you got a faulty HD. You can replace it yourself by following instructions on the I-net or have someone else do it for you if your Zen is out of warranty.

Posted on Aug 22, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My fm radio stopped working on my creative zen vision, and the display is all messed up. It also freezes for about 20 minutes when I turn it on. After 20 minutes, it will play normal, but it freezes...


Support for Zen Vision M on this site:

One of the Knowledgebase Solutions for "freezing" gives this answer:

Solution ID: 64087
dot-clear.gifSolution ID # 64087 -->dot-clear.gifdot-clear.gif -->
















Player is Freezing
Keywords / Key Phrases: freeze, freezes, freezing, hang, hanging, freezes at creative logo, at docked screen, rebuilding library screen, playing audio files, switching to other functions or menus while shutting down, freezes at recovery mode, freezing at music playing now screen


  1. Gently push the end of a thin object (such as a pin or straightened paperclip) into the Reset hole.
    The reset button for your player is located at the bottom of the player, to the left of the sync adapter port.



  2. Refer to the article below to access the recovery mode and perform a Clean Up.

    SID 64088: Accessing the Recovery/Rescue Mode of your Player

    Note:



    1. Clean Up scans a player\'s hard disk/memory card and removes any invalid links from the music library. It does not affect the working music files at all. It is recommended that you perform "Clean Up" first before formatting or reloading the player\'s firmware.



    2. It is advisable for you to clean up your player regularly if you are frequently transferring files from you computer to your player or vice versa.

Last updated: June 16th, 2009

Aug 08, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

My USB port, no longer recognizes the Creative M, yet it charges it the same way?


If you can't connect through USB anymore (also no reaction on you computer and no sign of connecting on the screen of the player),
you are going to need a new logic board. I know only one place that repairs creative zen players and sells the parts besides ebay obviously. If you just want to get the music out you can stick the hard drive on an iPod video logic board (they are compatible) and use a utilty like sharepod to extract the music.

Apr 19, 2009 | Creative Labs Zen Vision Digital Media...

5 Answers

Player reads Select music to PLAY from the Music Library


are you not able to transfer music from the computer to the player?

Jul 12, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Creative zen vision joystick


try ebay or email this guy
arnoldjin@hotmail.com

Dec 09, 2007 | Creative Labs Zen Touch MP3 Player

2 Answers

Zen Vision M freezing during music upload.


Try to add your music a bit at a time instead of your whole library at once. That will freeze it. You can also try sync with Window's Media Player, which works a lot better than the Creative software.

Nov 29, 2007 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Zen Vision: M Freezing During Music Upload


have you download the latest firmware from creative?
http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?region=1

Nov 29, 2007 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Rhapsody Freezing up with Creative Zen Vision M


I have found that it works if I dump all mp3:s in one directory, the freeze only happens if \Music has a lot of subdirectories. Weirdness! The drawback is that synching seems to be a lot slower with all mp3:s in one directory.

tried doing a cleanup, reformatting, and reloading firmware,

Nov 11, 2007 | Creative Labs ZEN Vision:M Digital Media...

Not finding what you are looking for?
Creative Labs Zen Vision Digital Media Player Logo

115 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs MP3 & Digital Media Players Experts

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Sudeep Chatterjee
Sudeep Chatterjee

Level 3 Expert

3267 Answers

Are you a Creative Labs MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...