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My printer took all 30 pages of paper instead of one. I finally pulled the paper out but it still displays E J error message. I have unplugged it and it has not helped. I also called support and they couldn't help. I heard that Lexmark printers are **** and I have had mine a week and a half, so apparently it's true.

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What is the model# ?

Posted on Aug 09, 2008

  • Richard Aug 10, 2008

    what is the model number of your printer? Also you could return it if it is only a week old.

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Error 55 is a major Engine or DC controller issue.
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Try spares from salvaged printers. Look for "working pull from damaged unit". Of course reconfirm model and spare compatibility.

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This from the hp site: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00719450&tmp_track_link=ot_recdoc/c01369688/en_us/c00719450/loc:1&lc=en&dlc=en&cc=us&site=null&product=443024&key=null
Issue The message 'Ink system failure ' and an error code display on the product's control panel. Solution Step one: Reset the printer
  1. If the product is on, press the On button to turn it off .
  2. Unplug the power cord and universal serial bus (USB) cable from the back of the product.
  3. Wait 30 seconds.
  4. Plug the power cord into the product.
  5. Press the On button to turn on the product.
  6. If the message does not display again, you do not need to continue troubleshooting. Reconnect the USB cable, and then resume using the product.
  7. If the error message displays again, continue to the next step.
Step two: Service the printer If you have completed all the steps listed above and are still experiencing a problem, service the product.
You could also try resetting the printer:
Introduction A soft reset, also known as an electrical reset, can be used to restore the printer to a ready condition when a cartridge, paper, or other printing issue occurs. Reset the printer Figure 1: Back of the printerc00392035.jpg 1 - Power cord port 2 - USB cable port
  1. If the printer is not off, press the Power button to turn it off.
  2. Unplug the power cord from the wall outlet.
  3. Unplug the power cord from the back of the printer.
  4. Unplug the universal serial bus (USB) cable from the back of the printer, if connected.
  5. Wait 30 seconds, then plug the power cable back into the wall outlet.
  6. Plug the power cable back into the printer.
  7. Press the Power button to turn the printer on.
  8. Ensure that the memory card has been removed from the memory card slot.
  9. Make sure plain paper is loaded in the In Tray.
  10. Press the Menu button.
  11. Press the Up/Down arrow button to display the Tools menu.
  12. Then press the OK button.
  13. Press the Up/Down arrow button to highlight Print a Test Page.
  14. Press the OK button.
  15. If the test page prints, re-connect the USB cable to the printer.

If the machine does need to be serviced, here's a link to hp worldwide:
http://welcome.hp.com/country/us/en/wwwelcome.html
Good Luck!!

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1 Answer

Printed 47 pages, paper for page 48 started to feed incorrectly & was yanked out. However, LCD keeps saying paper jam even though entire paper was retrieved. Turning machine off, on, examined for any...


More likely especially if the paper was pulled out backwards, that the paper sensor just before the platen roller is bent or broken. When you pull paper back up thru the feeder it gets caught on this sensor tab and it gets bent, holding it up just like a paper scrap would. If it's broken or you can't locate it to bend it straight, you will need a shop to repair your printer.

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My LaserJet4250n Printer keeps printing a page recurrently. Except the former job is cancelled Manually, it prints the previous instead of the currently sent job. Moreover,it displays the following...


I think what is happening is when you get the error, the printer automaticaly reprints the page it was on when it got an error condition that makes it think it didn't print the page correctly. The clearing paper path message comes up after it thinks it had a jam. Displaying load plain paper could be because either the printer is not configed for the correct type of paper you have in the tray you are trying to prin form(push the green check button, arrow downt to paper handling and see what your trays are set for.) Also there is a blue switch on the tay(looking for front of tray it will be on the right hand side of tray rail) the switch says standard or custom. The switch should be in the standard position.
Are you getting any errors or jams, if so, tell me what they are.

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What error message is on the display?

To solve one common problem, try this: Take out the paper tray. Slide the blue fence at the back away from the paper (toward the back of the tray) then slide it back to the correct position for the size of the paper. Replace the paper tray and see if the error message still appears.

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Finally figured out the problem.
1. Took waste pad out and cleaned with paper towel. Couldn't find a replacement waste pad, so needed to clean it instead.
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Printer must be on when running the SSC utility.

Good luck!

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1 Answer

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You don't say so in your post, but I'm assuming you ran out of paper and you added more paper to the printer. You could try unplugging the printer's power cord, waiting about 30 seconds or so, and then plugging it back in to see if that will clear the error message.

The HP web site also has a page that offers more solutions:

Out of Paper Error

Hope this helps. Good luck.

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1 Answer

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I would guess the message is something like LOAD SINGLE, and you are using tractor feed paper. If this is the case the paper path on the pritner has changed and needs to be changed to Tractor 1 again.

To do this;

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