Question about Brother HL-5240 Laser Printer

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Status red and amber Toner light

I have tried eveyrhing even called brother for helped. they told me to get brother toner for them to help me further. i have tried everything and nth works. my toner light is orange and status light is red no matter what i do pleaaaase help. i have done everthing what u hvae mentioned so far but still the same problem.

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  • Anonymous Sep 05, 2008

    I have changed the toner and the red status light and toner light remain on. I ahev shut the machine off, I have replaced the toner, I have un-plugged, I swore and nothing is working.



    HELP!

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  • 417 Answers

This problem you are getting is to replace the toner cartridge. Have you recently changed the drum unit as well. If so exchange it back to the other one.

After installing new toner or full toner cartridge and removing the yellow plastic cover press the go button this should start the printer on a cycle and add the toner. If this doesn't work then the toner sensor has malfunctioned and will need replacing. This will in turn out way the cost of a new machine.

Hope this helps and not too late for you.

Thanks Jason

Posted on Aug 17, 2008

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