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HP Officejet 4315 all-in-One will not complete connecting to PC.so printer will not print from PC.Have window CD & followed on screan instructions but it wont complete.

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  • elbojo Aug 09, 2008

    Did not work would not print test print it did nothing

  • elbojo Aug 09, 2008

    what is operating system ?

  • elbojo Aug 09, 2008

    So far nothing works that you sujested my PC window XP if that will help.The prosses just gets so far & just stops like a viros is blocking it I did a uninstall set up but I believe it didn't need that because its not connected help.

  • elbojo Aug 09, 2008

    I made a test print & it worked But when I tried to print a E-mail message nothing happend had currect printer in print box clicked on all & 1copy © then print but no responce

  • elbojo Aug 09, 2008

    I don't know if my E-mail is Internet explorer or not,Because theres nothing on the E-mail to say its that.Also how do I get the brouser & change to fire box & by the way IM on the XP system.Also if I wont Internet I have to go start menu to get it

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  • Expert
  • 191 Answers

All you need to do is install the printer software driver cd without connecting the printer to the computer once it prompts you to connect then only you connect and turn it on that is the correct way to install the driver software and that should take care of it


Any further assistance please write.

Posted on Aug 09, 2008

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  • HP Master
  • 6,487 Answers

What opearting system are you using? you can try to go to Contro Panel then click on printers and faxes then follow the wizard for adding a new printer..

Hope that helps.........

Posted on Aug 09, 2008

  • 2 more comments 
  • Mark Gil
    Mark Gil Aug 09, 2008

    That's the windows version that your computer is using like windows XP,, You can try to go to Contro Panel then click on printers and faxes then follow the wizard for adding a new printer..


    Good luck........

  • Mark Gil
    Mark Gil Aug 09, 2008

    Just keep us posted for any update...

  • Mark Gil
    Mark Gil Aug 09, 2008

    So you're trying to print from the Internet Explorer where your email is open and its not working? if yes you can try to install another browser like Firefox because internet explorer has that issue abour internet printing and lest see if you can print your email using firefox....



    Good luck...

  • Mark Gil
    Mark Gil Aug 09, 2008

    Go to this link and download firefox then after you download it just run the program and install it to your computer then try to print from your email using that firefox...this is the link http://download-firefox.org/





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1 Answer

OfficeJet 4315. When receiving faxes, why does it print blank pages?


Hi Ljiljana Tubic,

I would be happy to help you with your Officejet 4315. I understand your faxes are printing but there is no ink on the page. I suggest using the following document to troubleshoot the issue:
HP Officejet 4210 4250 and 4300 All in One Printer Series Correcting Print...

If the issue persists, what you can do, is use the following link to create yourself a case number, then call and it may help speed up the call process:

Step 1. Open link: h22207 www2 hp com
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number

Case number and phone number appear.

Best of luck.
I work on behalf of HP.



:)

Jul 28, 2015 | HP Printers & Copiers

1 Answer

My HP OfficeJet 4315 All-in-One printer defaults on FAX mode for some reason. How do I change it to print?


To better help you I did the work for you... I copied this from the HP forum which if you google your issues most of the time you find the answer!

Copied from: http://h30434.www3.hp.com/t5/Other-printing-questions/HP-officejet-4315-all-in-one-printer/td-p/411239


There are generally two print devices set up when an all-in-one with a fax is set up - one is the fax device and the other is the printer. Make sure you have the print device set as the default printer and/or that when you want to print that the printer and not the fax is selected.



Setting the proper printer as default would depend on your operating system, but for most versions of Windows you would go to the printers folder, right click on the non-fax version of the Officejet 4315 and select "Set as default".

Jun 17, 2011 | HP Officejet 4315 All-in-One Printer

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I have HP Officejet 6500 connected via USB to office desktop. I also need print from vista laptops on the same wireless network as the desktop. How do you do it ?


Hi, I just completed this same query this week.

to set up my remote network i followed promts from windows and then had to run my windows xp startup disc on my vista laptop.

After that was complete i had to install the hp printer setup cd onto my vista laptop and connect the hp printer to my router using the ethernet cable. I followed the prompts on the vista as the cd continued to install. then at the end of it all it showed i had correctly installed the printer via wireless and asked me to do a practice print which i did and all seems fine.

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Hi

You must install it only with printers cd and not automatic from Windows
reinstall it in your pc with your cd and connect usb cable only when
setup ask you to

Pls vote me to keep me alive

Nov 23, 2010 | HP Officejet 4315v All-In-One InkJet...

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Hello,

Here is the main support page for your printer:

HP OfficeJet 4315 Support

Click on Software & Driver Downloads

Than select your operating system. Available software will be listed for download and on many you can order a new CD-ROM if you like.

Best thing to do is to download the software to your Desktop using the Save option when the download window opens. After the download, make sure you have power ON, paper in, and ink in, but DO NOT connect the USB cable until prompted by the software.

Refer to the Setup Guide which is available from the Manuals link at the same support page above.

Thanks for using Fixya.

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1 Answer

My hp officejet 4315 only prints in black


Good day, To print from software application (windows) follow the procedure below.(for hp officejet 4315).

1. Make sure you have paper im the input tray.
2. On the File menu in your software application. click Print.
3. Make sure the HP officejet 2315 all in one is the selected printer.
4. If you need to change settings. click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, of Preferences.
5. select the appropriate options for your print job by using the features available in the Advanced, Paper/Quality, Effects, Finishing, and COLOR tabs.
6. Click OK to close the Properties dialog box.
7. Click Print or OK to begin printing.

God Bless.

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In windows, go to the start menu, then control panel, then printers. When you have that open, double click on your printer. This will bring up the queue of all documents waiting to print. You can then highlight them and delete all of them.

good luck

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Here's how to solve the print problem from the Mac. I still haven't figured out how to solve from a PC yet.
http://discussions.apple.com/thread.jspa?threadID=1258091&tstart=191

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