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Our heater 556ftr is got a code error flashing, 14

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I found the manual on the net and it said error code 14 is overheating, it suggests to clean the filter, but my filter was clean, so I'm wondering if my flue has been installed incorrectly. On mine the error code is staying on after switching the power off and on, so this means my thermal fuse has blown.

Posted on Oct 14, 2008

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I have a rennai energysaver 556ftr heater, and the filter and on light keeps flashing red, i've taken out the filter and cleaned it, but still the lights are flashing. what's wrong?


If you removed the filter to clean it, while the unit was ON, that may be the problem. Turn the Master ON/OFF Switch to OFF and unplug the unit from wall outlet. Leave unplugged for 15 minutes. Remove and replace the filter. After 15 minutes has elapsed, plug the unit into the wall outlet and turn the Master ON/OFF Switch to ON. The unit should have reset itself and reverted back to the original factory default settings. In which case, you can change the settings to what you desire.

Just remember to always turn the Master ON/OFF Switch to OFF, when removing the filter to clean and replace it.

Hope this helped you solve the problem. Please let me know. Thanks.

Jun 02, 2011 | Air Conditioners

1 Answer

Code 11 come out from the led. The heater rinnai 556FTR doesnt work at all. Code no 11 is blinking. Thank you


A couple of things can cause a Code 11(Ignition Failure): The gas line at the heater is not turned On or not turned on all the way. Also an obstruction in the Direct Vent Termination.

According to the Owner's Manual:
If the appliance fails to ignite, the appliance will attempt ignition after 1 hour. The "Ignition Failure" fault code, 11, will appear during that hour and disappears after a successful ignition. If ignition fails again, then the fault code will remain and another attempt to ignite will occur in 1 hour. The fault code is not stored in the fault code history.

If the flame is extinguished during forced combustion then the appliance will attempt ignition after 1 hour. The "Ignition Failure" fault code, 11, will appear during that hour and disappears after a successful ignition. Forced combustion takes place for about 15 seconds after ignition. After this time, the temperature control logic controls the combustion.

If the flame is extinguished (burner combustion failure) while the temperature control logic is operating the appliance, then the appliance will immediately attempt ignition. No fault code will appear.

If the problem was not either of the 2 listed above, the electronics may need to be reset. You can do this by turning the Master ON/OFF Switch to OFF and unplug the cord from the wall outlet. Leave the unit unplugged for 15 minutes, then plug it back in and turn the Master ON/OFF Switch to ON. The electronics should revert back to the original factory settings. From there you can set them as you like. If the reset attempt fails, a service call by an authorized service technician is the next step.

Hope this helped you to troubleshoot and solve the problem. Please let me know. Thanks.

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1 Answer

My Rinnai heater starts then stops after 5 -10mins flashing 14.


14 is an error code alerting you that the unit is heating up too hot. Check the air filter and make sure it is clean. You may have to take the front panel off and inspect the burner area for any signs of overheating. Remove the trim panels closest to the wall and clean out any debris from behind the heater. Let us know next time what model you have. Good luck!

Mar 30, 2011 | Rinnai Air Conditioners

1 Answer

Error code 11 on a Rinnai energysaver 556FTR


Rachel,

The 11 code means Missed Ignition. This is a broad error code. It just means the stove did not light when it was supposed to. I would check the fuel first to be sure the valve is on and you have gas. Next, try to start the stove with the room dark. Look into the window to confirm a sparking. This is the igniter. At the same time be sure the combustion motor is running. You should be able to hear it and feel the stove to confirm this. If the motor does not turn or the flue is blocked you will not get any gas to flow. Look outside to confirm the flue is not blocked.

Keep us posted,

Tom

May 29, 2010 | Rinnai EnergySaver 556 Air Conditioner

1 Answer

Rinnai 556 ftr keeps flashing code 12


Hi

Thanks for using FixYa. Error code 12 on a rinnai 556ftr means Flame failure. Check gas is turned ON.
Also see this error manual.

Please refer to this user manual for more details --

Rinnai 556ftr User manual

Please do rate the solution & revert for further assistance.

Thanks
Rylee

Jul 29, 2009 | Rinnai EnergySaver 556 Air Conditioner

2 Answers

Rinnai energysaver 556FTR filter light flashing


You need to remove the filter and vacuum it. Recommended cleaning once per week.

Aug 29, 2008 | Rinnai Air Conditioners

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