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Hi there, i have a maxtor 3200 500gb external hard drive to which i inadvertently plugged my lap top power supply into. This is 19v dc as opposed to the 12v dc it should be. I have obviously blown the pcb which unplugs from the hard drive. Where can i source a replacement please?

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  • 395 Answers

It would be cheaper to buy a new chassis. You can buy these without a hard drive in and then put your hard drive inside.

http://www.maplin.co.uk/searchtemplate.asp?criteria=USB%20HARD%20DISK%20CRADLE

Posted on Aug 09, 2008

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1 Answer

My Maxtor one touch external hard drive will not switch on


HI,
The maxtor one touch hardrives generally have a 3 year warranty on them. If you have the orginal invoice for the same, I would suggest you to call maxtor and they can help you out on the same. The support information is available on the site below
http://www.maxtor.com/en/main/support.html


Best of luck
Proton

Apr 22, 2009 | E-Machines eMachines Desktop PC

1 Answer

External Hardisk Maxtor 4 One Touch not detected


Have you tried different USB cables with the drive? If the drive is self powered (no ext power supply) which I think that one is, then it needs a really good cable to draw the 5 volts from the USB port. If you have tried a known working cable, then it could be the USB controller or the disk itself. You can buy the USB box on eBay really cheap and move the drive over.

Apr 13, 2009 | PC Desktops

1 Answer

Hi, I get an error message when I try to connect and install a Maxtor 500 GB external hard drive to my computer. The message reads "the device cannot start (Code 10). Can you assist?


What is the error message you get?

What OS are you using?

Depends on your hard drive, some computer commonly ask for a driver when you plug something in it. might as well try reading the manual of your external hard drive, if it doesn't require a driver, then the problem "might" be in your operating system and/or in your computer.

Sep 26, 2008 | PC Desktops

2 Answers

I had my maxtor one touch 4 750 gb external hard drive installed on a dell laptop with windows xp i plugged it into a mac and installed it but couldnt get it to work so i plugged it back into my laptop and...


Hi there, I think it may be to do with the format of the harddrive - see if you used the Maxtor in a Windows XP environment it would have been formatted to suit that OS.

Is the Harddrive formatted to NTFS?

Jul 22, 2008 | PC Desktops

4 Answers

I/O Device Error on External Hard Drive


try doing a disk check on it

1 hold down the windows key and press r
2 type in cmd
3 in the shell window type in chkdsk /F /X e:
Replace the E: with your harddrive letter

May 04, 2008 | PC Desktops

1 Answer

Need a replacment power supply cord for maxtor external hard drive


It would seem that if you contacted Newegg, they seem to have a large supply of accessory cables etc....don't know if Maxtor is
a brand they deal with but the cord might be generic like a monitor power cord is...

Apr 16, 2008 | PC Desktops

2 Answers

Maxtor basics external drive


Hi Nuisance101, I recall your running vista. Vista is a nightmare. If you cound only see the troubles we see on a daily basis here at FixYa you'ed understand. It's a common problem with Vista not seeing USB devices, externial devices. It does & then the next second it doesn't. Same for all external devices. I'm am 100% sure the trouble is not your system or your devices. It's Vista. I have gone over dozens of post from vista users. One would think MS has been on vacation since the release of vista. You can look at vista's web site for help for a possible fix, at this link. (I have no faith). MS blames driver software. Your Maxtor drive is external. Henve no driver software.
So it falls into that vista area of one time vista see's the drive & the next it does not.
Either way I though Maxtor addressed vista issues. I prefer Seagate drives myself. Personally know lots of people who's Maxtor's drives have just gone down for no reason. Seagate bought Maxtor.

http://windowshelp.microsoft.com/Windows/en-US/hardware.mspx

Most of the post from vista users, claim users should check vista's updates often. Since Max Blaster did its job, I'm inclined to blame vista.

I wish I could give you a better fix or suggestion but I'm up against vista. That's why I run WinXP Pro. I do not have these problems.

Best wishes Nuisance101!
Mike

Mar 30, 2008 | PC Desktops

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