Question about Hatco C 24 Compact Electric Booster Water Heater

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I have a Whirlpool hot water heater, model #EE3Z50RD055V, 50 gal, approx. 5 years old. It has been leaking at the top regulator valve. An electrician replaced it, still leaked...took it back (thought perhaps a faulty valve), replaced it drained the heater to remove setiment, it is STILL LEAKING (about 3/4 bucket per day). Obviously when I turn the water and power off, it doesn't leak. WHY is is still leaking and what can be done??? Thank you, Jeannie

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Faulty, replace it because that leak has damaged the tank inside it must all rusty and will give up soon

Posted on Jan 02, 2009

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I have a hot water heater,for some reason it started leaking were the cold water goes in, it was leaking were the round white cover that cover the whole that the connection goes in the tank.Can you tell me...


To find out you need to cut away the white cover to see where the leak is coming from. This white cover is just cosmetic.

If the leak is on the connection where the supply line comes in, then is usually can be fixed.

If the leak is on the metal of the tank below the connection, then there is no fixing it. The metal just below the white plastic is part of the tank.

If the leak is on the connection, it can all be replaced. I recommend replacing the nipple going into the water heater with a 3/4" x 3" brass nipple. From there I recommend using a 3/4" x 3/4" x 18"-24" copper water heater flex. This assuming that you have a flex line installed now. If not I still recommend the brass nipple and the copper flex, but you can get a 3/4" Sharkbite Male adapter to adapt to copper pipe. (Use this fitting instead of having to solder. This fitting is found at Home Depot and Lowes. Be sure not to have any burrs on the copper pipe, because Sharkbites use an O'ring which can be damaged by any burrs.)

If you have a different plumbing installation, please contact me.

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They should stand behind their product. You may have to take them to small claims court as they will probably not pay for any install charges. They will probably offer to exchange the tank.

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