Question about Logitech QuickCam Communicate STX Personal Web Camera

1 Answer

They can't hear me?

When using my webcam through MSN messenger - the person I'm making a video call with can't hear me? I can hear them perfectly - I've double check the sound settings a million times. First I thought it was the other persons problem - until it happend with another person - I hear them fine but they can't hear me??

Please help?

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  • sm_donlevy Feb 13, 2009

    when i call them i can hear them but they cant hear me so i dont whats the problem??????

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Check you microphone settings in you audio mixer and make sure it is enabled for the web camera and not your sound card.

Posted on Aug 08, 2008

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My logitech webcam won't work in msn messenger....in messenger when i try to make a video call...it says I need to buy or install a webcam? what's the deal? heeeelp


Hi Marilyn,

Have you installed the Logitech Quickcam program? If you did then open the application and select the instant messenger(i.e. MSN, SKype, Yahoo) that you will be using the camera.

If you have note yet installed the Logitech Quickcam application then I suggest you disconnect the webcam and run the software first.

Oct 28, 2010 | Logitech QuickCam Communicate STX Personal...

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MY Logitech quickcam notebook


You may have to into the MSN Video and Audio Configuration utility and make it use the mic built into the webcam. It may be looking for audio input from another source, if this is the case, it won't work from the Cam itself.

Jun 20, 2009 | Logitech QuickCam Connect Webcam

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Hey, webcam problems


Normal 0 Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
To install Windows Live Messenger, double click on this site to download then install. (http://www.soft32.com/download_30.html )

Windows Live Messenger:
v
  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Feb 28, 2009 | Logitech Webcam

1 Answer

Can,t hear anything whist using lifecam vx 1000 on msn


have you setup cam video and audio

After you start Windows Live Messenger,
expand the view by clicking on the square
on top left next to the red X.
Then on the Windows Live messenger window on the
right side, click on “ “Show Menus.” And then click
on “Show the Menu Bar”.
Next go to the Menu Bar on right side, click on Action.
Go to “TOOLS” and click “Audio and Video Setting
and follow the instructions.
Please let me know if this solved

Feb 14, 2009 | Microsoft LifeCam VX-1000 Webcam

1 Answer

I can hear but cannot see the person I am speaking to. They can see and hear me. Both of us have the same webcam and are using MSN Messenger for the video call.


Hi,
Your friend needs to go into Tools . Audio and Video Setup, click Next past the audio settings and choose USB Video Device from the list. The camera will turn on within 2 seconds. Then Apply.
Fixya!

Chris (ziraffa)

Jan 10, 2009 | Webcams

2 Answers

No sound


When I video conference in MSN Messenger, I can't hear my friend and he can't hear me. Or I can hear them but they can't hear me. What's wrong? trnsp.gif Answer Test the Microphone in Sound Recorder

  1. Click "Start," > "Programs" ("All Programs" for Windows XP) > "Accessories" > "Entertainment" > "Sound Recorder."
  2. Click the Record button and speak into the microphone of the camera. You should see the green line move, indicating the application is picking up sound.
  3. Click the Stop button.
  4. Click the Play button. If there is no sound at playback, check to make sure the correct device is selected.
    1. Click "Edit," then "Audio Properties."
    2. Make sure Logitech is listed as the Preferred device for "Sound recording."
If the microphone does not work in Sound Recorder, click here for help in determining the problem with the mic.
While using MSN Messenger it is the messenger program, not the camera software, that negotiates the audio streams between two MSN Messenger Clients. Although we cannot directly support audio issues in MSN Messenger, the following steps have been known to resolve and improve audio issues in MSN Messenger. For further information, please consult the help documents associated with MSN Messenger.
Test Your Networking Router
You can also test to see if your router is causing audio issues by either physically bypassing your router and connecting directly to your cable/DSL modem or by setting up your computer as the DMZ (de-militarized zone). If you are a novice networking user, it is not recommended that you leave your computer in the DMZ state for extended period as that may leave your computer vulnerable to attack. However, you may briefly configure your computer as the DMZ to determine if your network settings are causing the audio issues. For DMZ setup instructions, please consult your router's documentation.
Enable Universal Plug and Play (UPnP) on both Windows XP and Your Router.
If either of the above steps resolves the no audio problem, try the following steps.
  1. Open Add or Remove Programs in Control Panel. To open Add or Remove Programs, click Start, point to Settings, click Control Panel, and then double-click Add or Remove Programs.
  2. Click Add/Remove Windows Components.
  3. In the Components list, select the Networking Services check box, and then click Details.
  4. Make sure the Universal Plug and Play box is checked.
Notes: If you used a CD to set up Windows, you will be prompted to insert it into your computer.
If your router does not support UPnP or you still get no audio after enabling UPnP on both Windows XP and your router, you must manually open all UDP ports between 5004 and 65535. This is because the audio streams are sent dynamically using that range of ports. Without a dynamic way to open those ports like UPnP, there is no way for MSN Messenger to successfully negotiate the audio stream. Consult your router's documentation for instructions to manually open these required ports.
If you are still experiencing audio issues within MSN Messenger, and you have verified that the microphone is working in Sound Recorder, contact MSN Messenger Support.

Mar 31, 2008 | Logitech QuickCam Chat Personal Web Camera

1 Answer

No audio


hey there, what you can do is update your msn messenger to the latest edition and try to re install your sound drivers. this may reslove your problem.

fixya!

Jan 29, 2008 | Logitech QuickCam 961464-0403 Webcam

1 Answer

Logitech mircrophone


It may be that this person is "messing around" with you, or their speakers are rigged, from my experince, it sounds like your headset is perfectly fine, or your headset microphone switch was toggled on "Off" Msn is just a instant messaging chat, shouldn't have anything to do with your headset.

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1 Answer

Sound


i can see them but cant hear them

Jun 06, 2007 | Logitech QuickCam Communicate STX Personal...

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