Question about Office Equipment & Supplies
You may try resetting it first follow this:
Try a full reset by holding down cancel and right arrow button while plugging in the power cord.
If the reset doesn't resolve the problem, I speculate that there is an electonic failure, in which case the printer is scrap, you may take it to a repair center near you or call Hp for repair and replacement if still under warranty..
Hope that helps..........
Posted on Aug 08, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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