Question about Office Equipment & Supplies
You may try resetting it first follow this:
Try a full reset by holding down cancel and right arrow button while plugging in the power cord.
If the reset doesn't resolve the problem, I speculate that there is an electonic failure, in which case the printer is scrap, you may take it to a repair center near you or call Hp for repair and replacement if still under warranty..
Hope that helps..........
Posted on Aug 08, 2008
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Posted on Jan 02, 2017
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