This means that the connection might be faulty
check the leads from the modem/router
whether usb,ethernet make sure they are not bad/faulty and have secure connection
the
driver should be on the motherboard disc or the one supplied by your ISP
internet service provider
click start control panel
admistrive tools,computer management,device manager scroll down network adapters + expand Ethernet driver
right click you will have options to update driver,disable,uninstall or select
properties general you will have the options to troubleshoot or to update
driver,rollback or uninstall
a yellow? question mark
means you need to install/update driver right click to install driver
hope
this helps
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