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If you are trying to play a cd, you must manually tell the unit to play it in surround sound. Cd audio defaults to stereo only. Does it do the same thing if you are playing a dvd? If it happens on dvd's as well, then something in the speaker setup menu is wrong.
Sometimes these buttons only work for certain formats eg. a cd may not play with more than the front 2 speakers. Also, when you press these buttons are you viewing the home cinema on your tv? It may require you to press the sound/surround button, navigate a menu to select the setting then press OK (this is how my Philips unit works) Hope this helps.
There should be a "module" that you slip into a slot on the back of the main SC-BT100 unit...this is the transmitter that sends the signal to the rear speaker unit. The rear speakers, while "wireless" to the main unit, are wired to the separate unit that should have come with your set-up.
Just solved this one thanks to another posting on this site. Turn all components off. Check to make sure your wireless card is snugly plugged into the back of the home theatre unit. (Of course you already have. Check again, though, while everything is off.) Turn wireless unit on first. Turn on home theatre unit. The W1 light should be on and blinking red at you (darnit!)
Here's the magic. Hit the >>/>> button on the front of the home theatre unit WHILE you hit the number 3 on your Panasonic remote. The screen changes to a P Then, the wireless unit light should change from red to green (HOORRAAYYYYY!) If you have multiple wireless units, at this point, you should also hit the Set/ID button on the back of the wireless unit (it is the kind of button that requires something to poke into it to set it).
Then simply hit the >>/>> and 3 at the same time again. All's good.
And by the way, shame on Panasonic. not only do they not seem to carry these manuals anymore (how hard would it be to have a PDF file and a link on a web page?) but the support info they did have did not contain these steps. Thanks to the FixYa member willray411 for posting this first!
You should have two pieces for your wireless rear speakers setup. A. a wireless card inserted behind the all in one receiver. B. the receiving box that will connect to the 2 rear speakers.Also,you should not have any obstacles to block off the line of site for the rear speaker receiving box to the wireless card. Best way to test it is too simply leave the rear speakers connected to the rear speakers receiving box on the floor near the a/v receiver with dvd player built in.Play a dvd and see if you have sound coming out from the rear. solutiondoct
Make sure you have put the transmitter for the wirless speaker in the slot on the back of the reciever, it is a slim white device that is about 3 to 5 inches long?? and maybe half an inch thick. and make sure it is put in the right way.
Then make sure the wireless speaker is plugged in to the wall outlet.
If this does not work for you it may require being taken in to an authorized panasonic service center. when one part of the wireless system fails (transmitter or reciever) they both must be replaced. they are not interchangable from one panasonic to another.
They have a code in each unit that lets the wireless speaker that came with it only work with the reciever it was sold with.
I have even seen times where the store that sells them swapped the transmitters of two units and then they had two customers very mad at them because the wireless speakers did not work for either person.