Question about Xerox Phaser 7400DN Laser Printer

Open Question

Jam at Door E

The printer keeps telling me that there is a jam at door E. I have opened and checked everything I can access on the printer and there is nothing in there, but it will not clear. I have turned the machine off, unplugged it, and tried a reset, and it insists that there is a jam.

Posted by on

  • nuevo900 Aug 29, 2008

    I have the same issue!! HELP!!

  • birkoto Sep 08, 2008

    I have the same problem with my Phaser 7300. Please help if anyone knows how to resolve the problem!!!

×

6 Suggested Answers

  • 2072 Answers

SOURCE: document jam

There is a sensor in the document feeder that most likely is stuck on the frame or the spring fell off and is not resetting. Have you taken a minela folder and run it through the feeder to be sure there is not a small fragmant of paper on the sensors? If you havent try that, or a piece of paper folded in half twice and keep sliding it though the feeder.
You would have to take the feeder apart to get the sensor set, That is best accomplished by taking the back cover off, then the left side cover, ( looking from the front) and disconnecting the feedder connectors, then removing it from the scanner.

Posted on Apr 07, 2008

  • 300 Answers

SOURCE: After clearing a paper jam,

One of the paper flags is either stuck down or broken (from the area of the jam)

Posted on May 17, 2008

SOURCE: carriage jam error

lift the printhead latch, ther could be some paper stuck in the side , I just did it, now everything is ok!!!!

Posted on Sep 04, 2008

  • 1 Answer

SOURCE: back cover open message on brother mfc 7820n

Had same problem. Closer inspection revealed bit of paper out of sight. Removed the toner cartridge and worked to free torn paper. Then restart. Hope it helps.

Posted on Feb 03, 2009

  • 1 Answer

SOURCE: paper jam

when that happens it's one of two things, or your printer needs your Manteinance Kit to be Replaced or it's an Issue related to a sensor that's under the toner cartdrige when that sensor it's dirty, it got stuck and make the machine thinks it has a jam when obviously there's nothing there hope that i could help

Posted on Feb 26, 2009

  • 239 Answers

SOURCE: My workcentre Pro 416 shows a jam, i have removed

On this 416 machine, there is one place you cannot see a jam.
Looking at the machine the right side doors need to be opened.
The lower trays feed paper and need to go up the by pass feeder area.
Just lower and behind the by-pass feeder the paper can get stuck, and you cannot see it.
If you try to push a card stock up from the bottom, the paper can be pushed out.
The other area is at the fuser. If the switch is worn it will not drop back into position. The tip of the switch wears and breaks off.
It is rare a sensor goes out on this machine, besides the fuser sensor. Each paper feed head needs to be checked to see if the paper sensors are bad.
Not seeing the machine, call Xerox for service repair if not resolved.

Posted on Dec 12, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

CLP-320N KEEPS TELLING ME TO CLOSE DOOR...ALL THE DOORS ARE CLOSED


Most likely you should check the 'door open switch', probably its broken.

Apr 24, 2014 | Samsung CLP-315W Laser Color Printer

1 Answer

My kodak esp 7200 series printer keeps saying theres a printhead carriage jam. ive done everything its asked and there not shouldnt be a problem but it keeps stalling up.


Open the printer access door and clear any obstructions. Check that the printhead and ink cartridges are installedcorrectly. (The printhead and ink cartridges are installed correctly when youhear them click into place.)

Apr 17, 2011 | Kodak ESP 5 Printer

1 Answer

Paper keep jamming


Check the following steps for fixing Hp Carriage Jam Error :

Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.

Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.

Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.

Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed paper out.

Dec 29, 2010 | HP Officejet 5510 All-In-One Thermal...

1 Answer

Copier makes a noise when first turned on and then it tells me to open the door clear carriage jam and press enter. But that does not work. The printer has been sitting for a little...


Check the following steps for fixing Hp Carriage Jam Error :

Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.

Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.

Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.

Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed paper out.

Nov 29, 2010 | HP PSC 1600 InkJet Printer

1 Answer

My printer isnt feeding paper in straight and it keeps on jamming and saying that there isnt any paper.. is there anything i can do to esay fix it???


Check the following steps for fixing Hp Carriage Jam Error :

Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.

Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.

Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.

Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed paper out.

http://h30434.www3.hp.com/t5/Other-printing-questions/Paper-Jam-Error/m-p/305772#M20513

Oct 25, 2010 | Printers & Copiers

1 Answer

Does the office jet 8500 have a power reset button ? paper jamed, i removed the paper but now nothing happens


Hi,

Check the following Steps to fix HP Printer Carriage Jam :

Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.

Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.

Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.

Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed papaer out.




">

Oct 11, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

A message keeps saying print cartridge access door


check that sensor function while open / close upper cover, some time hook type sensor connector broken and need replacement. check also roller for possible stock paper.

Apr 04, 2010 | HP OfficeJet 6210 All-In-One InkJet...

3 Answers

Canon MP470 keeps saying "paper jammed"


I had the same problem for DAYS and there was no paper jammed at all. I went to the cannon site as a last ditch effort & the solution below fixed it. Just clean the rollers and the link tells you how. Good luck!

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=15403

Jan 04, 2010 | Canon PIXMA MP470 All-in-One Printer

1 Answer

Hp offficejet 5610 printer showing paper jam


Try This :

>Open the rear access door clean the rollers inside it with the help of a Lint free cloth moistened with some distilled water.
>Check inside the printer if there is any paper jammed inside.
>Unplug the power cable from the back of the computer
> Keep on tapping the power button of the printer
> Plug in back the power button.
> Try to do a photocopy and see if it works .
> Again unplug the power cable from the back of the printer . Press and hold down the (#) & (9) and then plug in back the power cable . Then release the (#) & (9) button.
> It will perform a reset . If still it doesn't work check the link given below :

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00441807&cc=ca&lc=en&dlc=en&product=441125

Still if it doesn't works can contact HP for repair or Replacement
Hp No.: 1-800-474-6836

Regards
Shrey

Oct 07, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Print Access Door?


Dis you put any packaging in the printer to protect it? Just make sure that there is nothing unusual under the lid.

Aug 11, 2008 | HP PSC 2355 All-In-One InkJet Printer

Not finding what you are looking for?
Xerox Phaser 7400DN Laser Printer Logo

Related Topics:

140 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Printers & Copiers Experts

Whit
Whit

Level 1 Expert

185 Answers

iteminconline

Level 2 Expert

110 Answers

Philip Hughes

Level 2 Expert

63 Answers

Are you a Xerox Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...