Question about Xerox Phaser 7400DN Laser Printer

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Jam at Door E

The printer keeps telling me that there is a jam at door E. I have opened and checked everything I can access on the printer and there is nothing in there, but it will not clear. I have turned the machine off, unplugged it, and tried a reset, and it insists that there is a jam.

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  • nuevo900 Aug 29, 2008

    I have the same issue!! HELP!!

  • birkoto Sep 08, 2008

    I have the same problem with my Phaser 7300. Please help if anyone knows how to resolve the problem!!!

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5 Suggested Answers

  • 2072 Answers

SOURCE: document jam

There is a sensor in the document feeder that most likely is stuck on the frame or the spring fell off and is not resetting. Have you taken a minela folder and run it through the feeder to be sure there is not a small fragmant of paper on the sensors? If you havent try that, or a piece of paper folded in half twice and keep sliding it though the feeder.
You would have to take the feeder apart to get the sensor set, That is best accomplished by taking the back cover off, then the left side cover, ( looking from the front) and disconnecting the feedder connectors, then removing it from the scanner.

Posted on Apr 07, 2008

  • 300 Answers

SOURCE: After clearing a paper jam,

One of the paper flags is either stuck down or broken (from the area of the jam)

Posted on May 17, 2008

SOURCE: carriage jam error

lift the printhead latch, ther could be some paper stuck in the side , I just did it, now everything is ok!!!!

Posted on Sep 04, 2008

  • 1 Answer

SOURCE: back cover open message on brother mfc 7820n

Had same problem. Closer inspection revealed bit of paper out of sight. Removed the toner cartridge and worked to free torn paper. Then restart. Hope it helps.

Posted on Feb 03, 2009

  • 1 Answer

SOURCE: paper jam

when that happens it's one of two things, or your printer needs your Manteinance Kit to be Replaced or it's an Issue related to a sensor that's under the toner cartdrige when that sensor it's dirty, it got stuck and make the machine thinks it has a jam when obviously there's nothing there hope that i could help

Posted on Feb 26, 2009

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It is telling you that there is a paper jam. Open the door, pull the jammed paper out, close the door, it should clear the message.

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Carriage jam


Hi
The carriage door is the cartridges access door.Access the cartridges and make sure they're properly installed.To open:
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Feb 27, 2012 | HP C6250 InkJet Printer

3 Answers

I get a message carriage jam and told to clear jam. However there is no paper jam. It tells me door open and it is not open. It seem the door does not go all the way up. I keep getting the message that...


It seems you mistook Carriage Jam as Paper Jam, but they are different issues. Carriage jam means the carriage that carries the cartridges is jammed which needs to be moved or be cleared manually after opening the door.

Please follow the instructions mentioned here (Click Here) [source HP Support].

Good Luck.

Let me know if you need further help.

Thanks for using FixYa.

Jan 14, 2011 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Copier makes a noise when first turned on and then it tells me to open the door clear carriage jam and press enter. But that does not work. The printer has been sitting for a little...


Check the following steps for fixing Hp Carriage Jam Error :

Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.

Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.

Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.

Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed paper out.

Nov 29, 2010 | HP PSC 1600 InkJet Printer

1 Answer

My printer isnt feeding paper in straight and it keeps on jamming and saying that there isnt any paper.. is there anything i can do to esay fix it???


Check the following steps for fixing Hp Carriage Jam Error :

Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.

Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.

Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.

Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed paper out.

http://h30434.www3.hp.com/t5/Other-printing-questions/Paper-Jam-Error/m-p/305772#M20513

Oct 25, 2010 | Office Equipment & Supplies

1 Answer

A message keeps saying print cartridge access door


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Try this one
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Leave the cartridge door open, then unplug the power cord from the back of the printer while the access door is open
Close the cartridge door once the cord is unplugged
Reconnect the powercord, turn on the printer, then your printer will look for your printhead "Printhead missing or not installed correctly..."
Then put everything back. make sure it will snap in to place. Then print a calibration page, then scan it. This is just over writing the error message.
Thanks Josh - Kodak Tech Support

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1 Answer

Paper jam


hi,

try this....

> unplug power chord
> open the rear access door
> remove the paper jammed
> close the rear access door
> plug the power chord
> try to copy

thanks and regards
agnel

Mar 17, 2008 | Office Equipment & Supplies

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