Question about Xerox Phaser 7400DN Laser Printer
The printer keeps telling me that there is a jam at door E. I have opened and checked everything I can access on the printer and there is nothing in there, but it will not clear. I have turned the machine off, unplugged it, and tried a reset, and it insists that there is a jam.
SOURCE: document jam
There is a sensor in the document feeder that most likely is stuck on the frame or the spring fell off and is not resetting. Have you taken a minela folder and run it through the feeder to be sure there is not a small fragmant of paper on the sensors? If you havent try that, or a piece of paper folded in half twice and keep sliding it though the feeder.
You would have to take the feeder apart to get the sensor set, That is best accomplished by taking the back cover off, then the left side cover, ( looking from the front) and disconnecting the feedder connectors, then removing it from the scanner.
Posted on Apr 07, 2008
Had same problem. Closer inspection revealed bit of paper out of sight. Removed the toner cartridge and worked to free torn paper. Then restart. Hope it helps.
Posted on Feb 03, 2009
SOURCE: paper jam
when that happens it's one of two things, or your printer needs your Manteinance Kit to be Replaced or it's an Issue related to a sensor that's under the toner cartdrige when that sensor it's dirty, it got stuck and make the machine thinks it has a jam when obviously there's nothing there hope that i could help
Posted on Feb 26, 2009
On this 416 machine, there is one place you cannot see a jam.
Looking at the machine the right side doors need to be opened.
The lower trays feed paper and need to go up the by pass feeder area.
Just lower and behind the by-pass feeder the paper can get stuck, and you cannot see it.
If you try to push a card stock up from the bottom, the paper can be pushed out.
The other area is at the fuser. If the switch is worn it will not drop back into position. The tip of the switch wears and breaks off.
It is rare a sensor goes out on this machine, besides the fuser sensor. Each paper feed head needs to be checked to see if the paper sensors are bad.
Not seeing the machine, call Xerox for service repair if not resolved.
Posted on Dec 12, 2009
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