I was vacuuming and the Techdrive pedal came off. I went over a small ridge on the floor and the pedal was laying there.
We recently had the vacuum in for cleaning but we have since moved and so there is not way I can take it back there. Do I call them? Did the perhaps not get it back in correctly? Do you have any suggestions?
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Re: Kirby G5 Techdrive pedal
Kirby N/D pedal is an assembly that can not just come out. So I would say that it is most likely broken. See THIS ITEM and if the part that was left on the floor is just a part of what you see in the picture then it is broken. It is possible to assemble it back together but usually it falls apart again fairly quick and it is hard to get the angle at which pedal must be reassembled. We usually do not mess with it.
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Here is a step by step walk through with pictures on how to replace the neutral / drive pedal on any Kirby Generation vacuum (G3, G4, G5, G6, Ultimate G, Ultimate G Diamond Edition, Sentria and Sentria II) Kirby Neutral Drive Pedal Replacement Guide
The pedal will need to be replaced. A shift mechanism pressed on the end of the shaft has come off and cannot be re-installed. The drive unit must be removed from the machine, and the pedal assembly and shift cam can then be replaced. This may not be a do-it-yourself repair, as a good deal of disassembly is required.
This requires removal of the transmission assembly and replacement of the pedal assembly - it cannot be repaired. The handle and upper motor shell must be remove to access the transmission assemby. There are two screws in front, and two under the plastic switch plate.
The pedal assembly must be replaced, as it has a gear pressed to it which has come loose. The handle, switch plate, and upper motor cover must be removed first. To remove the plastic switch plate, remove it's screws and insert a flat screwdriver into the rectangular slot in it to pop it of. Four screws hold the motor cover in place. Next the switch button must be removed. The Techdrive assembly can be removed by removing the three screws on the bottom. Drop the drive down, and unhook it's belt from the gear on the end of the armature shaft. The pedal assembly can be removed by removing the remaining screw from the bottom of the drive unit. The N/D pedal has two parts - the pedal itself, and the shift cam. Observe carefully how these units fit together. After installing the new pedal and replacing the screw to secure it, re-install the drive unit. The shift must be in the Drive position to install it, and replace the belt. Be sure to line up the arm on the drive unit so that it engages the slot at the base of the handle pivot and re-install the other items.