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One of the elements on our countertop stove Kitchenaid model# kecc502gbl3 has mulfunctioned! Stays on even when we turn the knob to the OFF position! Please advise on how to troubleshoot and if I can get instructions on how to replace the element or the switch/knob Thank you Tony

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5 Suggested Answers

jsrock516
  • 5911 Answers

SOURCE: One element on my KitchenAid

Sure can. One element can easily be replaced. If your model number is correct, you can find replacement parts at searspartsdirect.com. Type in your model number in the Search menu and the surface elements can be found under the "Cooktop Parts" heading. I do not know which element you have that is bad, but they are identified as item 12 and by wattage rating. Use care when selecting to make sure you identify the correct element. The smaller elements have a lower wattage rating than the larger elements. There's also an illustrated view for easy part identification. Some parts come with directions on how to replace. If no instructions are available, or if you need further guidance, go to my profile page and click on "Tips and Tricks. I have a write up listed there on how to replace a glass cooktop. Those same instructions can be used to replace a single element. Instead of removing all the elements and cooktop, you will only have to remove and replace the one element. Just make sure you unplug the range before starting and handle the elements with extreme caution. They are considered fragile. It may also help to have a second person assist. I hope this answers some of your questions. If you need further assistance, please post back and let me know.

Posted on Apr 21, 2008

ranger25
  • 72 Answers

SOURCE: GE Oven bake element not work

It sounds like a problem with the selector switch. You have to remove the back panel to get to the back of the switch in the head unit, and find what wire goes from there to the bake element. With a meter set on 240ACV, or whichever setting is on yours that's HIGHER than that i.e. 400ACV, with the red probe on the terminal and the black one going to ground, see if you are getting 210-240 through it. If so, then it's either a faulty neutral wire connection (the other wire coming out of the element) or the selector switch. Hope this helps.

Posted on Jan 29, 2008

  • 1 Answer

SOURCE: ge stove bottom element not working (top working)

The bottom element has probably "blown" out. See if there is a small spot that looks like it exploded. It is similar to an extension cord getting warm and melting in a spot. The only answer is to obtain a new element.

Posted on Dec 18, 2008

  • 1214 Answers

SOURCE: ELEMENT WONT SHUT OFF

Sounds like that specific element has shorted to ground inside it's sheath. You'll probably find the element does not get as hot as it normally would.
A fuse will not blow, or breaker not throw, because of the point in the element that the element has grounded.

Elements are available from a number of resources.

A way to test if the element is shorted to ground:

Tools needed -

Ohmeter

1)Disconnect power from the appliance
2) Remove the element (Sometimes they are plugged in, sometimes the wires screw onto the ends of the element.
3) Set the Ohmeter to Rx1000 or more.
4) Measure the resistance between the outside metal sheath, and either of the two power connection points on either end of the element. Under any condition, you should not get a reading. If you do, the element is bad, and you need to get a new one. They are not repairable.
5) Re-install in the reverse removed.
6) Check all connections are clean and all is re-assembled as you originally found it.
7) Turn on power and check if element comes on.

It is unlikely the problem is with the control, but it is a possibility. Give me more info about the cook-top (make, model) so I can investigate further.

Posted on Jan 14, 2009

  • 1 Answer

SOURCE: stove top elements on high only

Yarsu Spiros

I like you purchased one of these thinking you can trust the name simpson(pope) but after putting on a fry pan with sum saucages in and having a major fire in my kitchen, I through the heap of junk out and bought a *** oven (current technologie) howerver to answer your question you have pulled the elements and trays out to kleen them (that seems normal) but you need to make sure the element terminals are clean and so are the spring clip things they fit into, use a peice of emery cloth (not wet & dry) this should fix it

alternativly not buy this junk again and get a proper stove

regards Graeme

Auckland NZ

Posted on Dec 12, 2009

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ELEMENT WONT SHUT OFF


Sounds like that specific element has shorted to ground inside it's sheath. You'll probably find the element does not get as hot as it normally would.
A fuse will not blow, or breaker not throw, because of the point in the element that the element has grounded.

Elements are available from a number of resources.

A way to test if the element is shorted to ground:

Tools needed -

Ohmeter

1)Disconnect power from the appliance
2) Remove the element (Sometimes they are plugged in, sometimes the wires screw onto the ends of the element.
3) Set the Ohmeter to Rx1000 or more.
4) Measure the resistance between the outside metal sheath, and either of the two power connection points on either end of the element. Under any condition, you should not get a reading. If you do, the element is bad, and you need to get a new one. They are not repairable.
5) Re-install in the reverse removed.
6) Check all connections are clean and all is re-assembled as you originally found it.
7) Turn on power and check if element comes on.

It is unlikely the problem is with the control, but it is a possibility. Give me more info about the cook-top (make, model) so I can investigate further.

Jan 14, 2009 | KitchenAid 32 in. KECC502 Electric Cooktop

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