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Re: Error when turning on machine.
I have a feeling that this has something to do with software on the hard drive. Either the software needs to be restored on it or it could have crashed. A Konica/Minolta dealer in your area should be contacted to send a technician out to look at the situation.
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It's certainly possible that the rails that the printhead runs on needs fresh lubrication or the position sensor has become dirty.
Lubricate the rails with very light oil, such as sewing-machine oil. Clean the positioning "tape" carefully, use glass cleaner, not solvents, as solvents can remove the positioning marks; careful, it's fragile.
Best way to lubricate the rails is to open the printer so the head travels to the center, and unplug from the wall while the head is centered. Now you can move the head by hand, and see how hard it is to move it.
Usually an error 5100 code is saying that the ink carriage has problems. Usually something currently is or recently hammed the cartridge carriage. With the machine turned off and the power cord unplugged, open the machine and inspect the inside do you see any stray pieces of paper along the paper's usually route?
There is a way to reset the machine to clear out the error. I would need to know the exact model of your Canon.
All Cob codes on this series of Minolta copiers pertain to the sorter. Most all of the time you can simply open and close the sorter to reset the code. By open and then close I mean that the sorter must be pulled away from the copier then closed back.
Make sure there is nothing interfering with the movement of the sorter bins.
If opening/closing does not reset the code or if the code comes right back after resetting then the sorter will need service as dis-assembly/repair/re-assembly will be required. You can also unplug the large connector going from the sorter to the machine and use the copier without the sorter. If you have a 10 bin sorter that "hangs" from the side of the machine then you can leave the sorter attached and it will work fine unplugged. If you have the 20 bin sorter that sits on the floor then the sorter will have to be moved away from the copier if unplugged to prevent the machine from jamming. If you unplug the sorter be sure to turn the copiers power off before disconnecting the sorter.
Good Luck and Thank You for using Fixya.
You could try a couple of things - firstly, check to see if there are any foreign objects stopping the cart from moving - this happens regularly, even lollie wrappers can stop it! I once found a comb in a printer!
Secondly, you could try unplugging the printer entirely, turn upside down and give a firm shake, this will assist in clearing debri.
Hello sir; Let's try to do a resetting . turn on the power, open the cover let carrier move to the center.then UNPLUG the power cord, teun power switch off, remove all the cartridge out and reinstall cartridge back, plug in the power cord,close the cover and then turn on the machine.
E-002 is an error code for the heat unit in your machine and needs reset, You can try turn it off and unplug it for a couple minutes, plug it back in and turn it back on. The heat lamp or a temp fuse may have blown out in that heat section and need replaced.
I have discovered the hard way that the start-stop switches on many electronic devices do NOT turn the power on and off. There is always power being supplied to the unit when it is plugged in. Try leaving it unplugged for a couple of hours and fire it up again.