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Can't receive a fax but can send one. My machine model number is MFC-9700

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There are three different receive modes for your MFC. You may choose the mode that best suits your needs by pressing the receive mode repeatedly until the LCD shows the setting you want to use

if the setup is only for faxing no other telephone lines on the line then select fax only.

if there is a telephone on the same line your gonna want to select Ext.Tel/Tad

if you are wanting to control the phone line and must answer every call yourself by uing a external phone select manual

manual you can use with distinctive ring as well so you can know what is a fax and what is a phone call.

let me know if this works or not please describe your setup if further troubleshooting is needed.

Posted on Aug 08, 2008

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