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Verbatim usb drive not recognized - Computers & Internet

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  • franpear Aug 13, 2008

    The drive is not recognized in any of my computers

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Fran,
You have 2 possible answers.

1) The problem could be the USB port is not working properly. If that's the case, and you haven't already tried it, pop the drive into another port and see what happens.

2) The usb drive itself is defective or damaged and would need replacing.

Please let me know if this helps!

Good luck and take care,
Chimpster

Posted on Aug 08, 2008

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What OS you are using? and try it first on the other PC to test if it is the USB device has the problem...

let me know

Posted on Aug 08, 2008

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Have you tried it in any other computers?

Posted on Aug 08, 2008

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I have a 16 GB verbatim brand jump drive that I cannot open up. I have tried other usb ports on different computers. Is it common for jump drives to go bad? Do you have any suggestions? Thank you!


If not "safely removed" USB drives can go bad. If your system recognizes the drive when plugged in you can try doing a scan disk on it and check for any errors that may be preventing you from accessing the file system.

Plug in the USB drive, check my computer and see if the drive is there, if it is, right click the drive, click properties, and tools and select the option to scan the disk.

If you do not see the drive in My Computer, click start, Run, type DISKMGMT.MSC and click OK. Check and see if your drive is being recognized in Disk Management.

If you still do not see it in Disk Management, they you may just have a faulty jump drive, at which point you should contact Verbatim to see if they have any other recommendations or if it is still under warranty.

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BadCopy will be able to help you recover the data off your flashdrive and maybe your other external storgae devices, you can download a copy of BadCopy here:
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