My sansa screen is just white and won't shut off until the battery dies, if i plug it in once its dead it will slow my computer, BY ALOT! Not to mention if it does unfreeze after reconnecting they songs wont play and there are 3 of every song. It happened once before and i called sansa they fixed it for a about a week but not completely and now its worse than ever. Can anyone tell me whats wrong and how to fix it?
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Hi,the Sansa is a portable media player made by SanDisk. As with all portable media players, there may come a time when your Sansa freezes up for one reason or another. This can be incredibly frustrating. Fortunately, there are a handful of different methods you can use to unfreeze the player.
Wait for the battery in the Sansa to die completely. Once the battery is dead, you can plug the Sansa into your computer and download a firmware update for your particular model (see Resources below). You can also remove the battery from the Sansa if you want to speed up the process.
Plug the Sansa back into your computer. If the computer recognizes the device, the player should begin charging right away. This will unfreeze your Sansa.
Hold the power button down for roughly 10-20 seconds. The Sansa should turn off. Wait a few seconds and then turn the player back on.
Hold down the center button and the menu button at the same time. Do this for up to 30 seconds while watching the display screen.
it is still running, so you will have to just leave it with the white screen, the battery will eventually die, when the white screen is gone, that means the player is off and dead, turn on the system, the battery low notice will come up, charge the system and it should be working again
I called sansa and got this info on how to format the sansa and restore it back to default This helped me to detect the device and be able to put songs on it.
Turn off device put hold key on press and hold mic key while pluggin in the device to pc open sansa icon in my computer Up on top of my computer window click tools then folder options and click view tab then uncheck hide extension for known file types. Now click file new and choose text document then change the name from New Text Document.txt to sansa.fmt and click enter. It will ask you if you want to change the extention and you need to click yes. Now unplug your sansa from the pc and this will format your whole mp3 player. You will lose all your date but your sansa will be detected and working. Once it is done then turn off your device and plug it in while its off. It should show up in my documents now. The first drive is your hd on the device and the second one is for the extra micro disk.
Oh and another tip is to click show hidden files so that you can see the music folder. This way you can just drag and drop without having to use windows media player or Rhapsody.
hi ya, ok one of the solution is checking out the trouble of litium battery, i guess has been
out of base, i had the same siptom with sansa e250r 2-g, put in right the battery.
In back of sansa there are 4 screws that u have to loose it