All of a sudden the volume shows its up but there in no sound. Vibrate works fine. I tried turning the phone off, took the battery out and placed it back in but nothing seems to be working. any suggestions? Hope you can help. thanks! TJ
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I just fixed mine. No ring or external sounds following a short drop. Found a loose internal header on the back, right side of the phone.
Remove 4 screws (note will void warranty)
Starting from top, carefully de-attach rear plastic cover.
Inspect. Header on right side as you look at the back of the phone has black/white wire going to speaker.
Re-install in reverse order.
I believe I've figured out what caused my white screen problem. I finally broke down and purchased a nice holster for my 8525. It had a magnetic catch to keep it closed. Within a couple of days I experienced my first white screen. I thought that was pretty wierd, but thought it must just need to be re-booted. Later that night the same thing happened. Throughout the weekend it happened many more times. I got on the internet to see if anyone else was having the same problem...OMG. In site after site the same thing; my 8525 has developed a white screen. I came across one where the writer mentioned that he had just purchased a case with a magnetic closure. I took mine out of the case I'd just purchased, changed the battery, and turned it back on. I have not had a white screen since. I'm back to a velcro closure forever! Good luck.