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Re: Cannot scan F380: error lights on paper and toner...
Step one: Reset the product
Without turning the product off, remove the power cord from the back of the product.
Wait 30 seconds and then plug the power cord into the back of the product.
If the product is not already on, use the
button to turn it on.
Step two: Clean the rollers
Turn off the product and unplug the power cord.
the access door to gain access to the rollers. Depending on the model,
this is usually the rear access door. See the product user guide for
information about locating the rollers.
Clean the rubber rollers with a lint-free cloth, lightly moistened with water.
filtered, or bottled water is recommended for cleaning the rollers. Tap
water might contain contaminants that can damage the rollers.
sure that any paper rollers that rest on the input tray, which are
located behind the back rollers, are cleaned. A clean cotton swab,
lightly moistened with water, might be necessary to reach these rollers.
Close the access door and plug in the power cord.
Try printing again. If the issue is not resolved, continue to the next step.
Step three: Adjust the paper settings in the print driver
The paper settings in the print driver must match the paper settings for at least one of the installed paper trays.
Open a document in the program being used to print.
, and then click
. The product
dialog box appears.
Choose the appropriate paper size from the
Choose the appropriate paper type from the
and then click
again to print the document..
If the issue is not resolved, continue with the next step.
the issue is resolved and it is necessary to print on another type of
paper, load the new paper type into the product and then repeat steps 2
through 7 for the new paper.These changes do not change the default
print settings. The print settings return to the default the next time
the program is opened.
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Really there are no 'photo papers' for color laser. As the toner 'sits' on the surface of the page it makes little difference what paper type you use. Ink on the other hand is absorbed into photo paper and the gloss finish gives it a nice look and feel.
You may get a perceived effect with different brightness of paper. I have found the the high bright copy paper is best.
The inkjet papers will not work as it has a coating for inks not toners. From experience and trying various glossy laser papers, I have found that different ones work differently with each laser and its only trial and error. When you print try and scratch the surface as we have found that on alot of the papers the toners scratch off pretty easily.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response
If all the LED's are flashing and continue to flash for more than 10 minutes with the unit powered up, it needs to be serviced or replaced. (That is toner, drum, paper and the Ready light all blinking -> critical error found in self-test.) If the Ready light is off and the rest of the lights are steady, the toner is out, the corona wire needs cleaning and the paper tray either is empty or not picking up the paper.
Try counting the number of orange flashes. * two flashes means you’re out of paper or the paper is not feeding correctly. * three flashes means there is a paper Jam or the output tray is closed. * four flashes means the ink tank is empty * five flashes means the print head is not installed correctly or not installed or is defective (before buying a new print head always try the cleaning instructions at the end of this post first.) * six flashes means the inner cover is open or not closed properly. * seven flashes means you counted wrong..... * eight flashes means the waste ink absorber is almost full or full. * nine flashes mean that a digital camera or video that is connected is not compatible with the printer. If a specific amount of time lapses without getting a response from the digital camera or video camcorder this will happen. * ten flashes means it can not print to both sides of the page * eleven flashes means the automatic print head alignment failed. (this can be caused by low ink levels, ink tanks not being installed correctly, the print heads being clogged. It can also be caused by the paper output slot being exposed to a strong light source (Press the resume /cancel button and move the printer to a darker location and try to align the print head again. * check to make sure the lock lever is correctly positioned (down) If the above does not work, align the print head manually by opening the printer properties dialog box and clicking the maintenance tab and then select the print heal alignment button on the left side, second row down.
I've read several posts on the "red flashing error light" on the Brother HL-2170W. I have mine hooked to a mac - but I'm sure the pc is the same way. One other previous post said look for a paper jam. Well, there are only a few places to look...and I found no paper jam UNTIL I removed the toner cartridge and looked UNDER the cartridge and VOILA, there was a paper jammed underneath. I removed it and I'm back in business. Normally paper jams when it is almost out of the printer and you can locate it by opening the back of the printer. Well, this one was "sneaky" and hid completely underneath the toner cartridge.
Hope this helps someone else...
please check if the rubber roller that pulls the paper inside the machine check if it is clean because after long use this roller becomes so smooth ddue to dust and doesnt take in the paper , first clean it ,wipe with wet towel try again