Question about Gateway PC Desktops

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Unable to get the computer sstarted mothe in law dropped it yesterday only from two feet but it won't go to the next screen it says gateway , but blank screen after

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  • 395 Answers

Probably loose connector - remove lid and check cables and CPU fan and heatsink are on properly.
Go intp BIOS menu and check for hard disk (press F2 or DEL if you can!)

Posted on Aug 08, 2008

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It turn on and get to the login screen and then black screen and computer won't turn on


Your Graphics may be gone? If the computer will not boot, no fan, nothing, it cound be the PSU, i'm not sure if you machine has a in-line fuse, but it's worth checking. This is a relatively new machine, right? Is it under warranty? Try here for Gateway support, perhaps it's a known issue: http://gateway-us.custhelp.com/app/answers/list/?cmpid=topnav

Apr 18, 2013 | Gateway DX4380G-UW308 Small Form Factor...

1 Answer

How do I reset it to factory?


Click "Start" on your Windows desktop. Navigate through "All Programs" and "Gateway." Click on "Gateway Recovery Management."



Click "Restore" when the Gateway Recovery Management window pops up, which will take the system back to the default factory specifications.

A box will pop up asking for confirmation, click "Yes" and then "Start." You may have to enter a password as well, but only if your particular Gateway had a password set.



Wait for the computer to restart. A "Restore from factory default" box will appear, requiring you to click "Next" twice in a row. Click "OK" in the box that appears next, and wait for the hard drive partition to be created.

The factory default installation will then be moved over to the hard drive.



Click "OK" in the box that appears and wait for a second Gateway restart.

Several minutes will pass as Windows "starts for the first time."

When restarting finally finishes, a "Set Up Windows" dialog box will appear. Click "Next," followed by checking the license agreement box, and then "Next" again.



Enter a user name and picture, if desired, and a computer name. Also, customize the background wallpaper for your desktop, optionally. Click "Next."



Click "Use Recommended Settings" on the Protect Windows-based dialog box that pops up.



Set your correct date and time settings in the next box. Select your location in the following screen. Click "Next," followed by "Start" to finish.



Wait while Windows checks for your individual Gateway computer specifications and adjusts accordingly.

This will likely take several minutes, so leaving your computer for a short time is fine.

Windows will then prepare your hardware and finish your Gateway restoration process, including the installation of Gateway Recovery Management.

Once completed, your Gateway is good to go and ready at factory settings.


hope this helps

Sep 08, 2012 | Gateway 832GM PC Desktop

1 Answer

I want to know how to restore my DX4200-09 to factory settings?


· Click "Start" on your Windows desktop. Navigate through "All Programs" and "Gateway." Click on "Gateway Recovery Management."


· 2


Click "Restore" when the Gateway Recovery Management window pops up, which will take the system back to the default factory specifications. A box will pop up asking for confirmation, click "Yes" and then "Start." You may have to enter a password as well, but only if your particular Gateway had a password set.


· 3


Wait for the computer to restart. A "Restore from factory default" box will appear, requiring you to click "Next" twice in a row. Click "OK" in the box that appears next, and wait for the hard drive partition to be created. The factory default installation will then be moved over to the hard drive.


· 4


Click "OK" in the box that appears and wait for a second Gateway restart. Several minutes will pass as Windows "starts for the first time." When restarting finally finishes, a "Set Up Windows" dialog box will appear. Click "Next," followed by checking the license agreement box, and then "Next" again.


· 5


Enter a user name and picture, if desired, and a computer name. Also, customize the background wallpaper for your desktop, optionally. Click "Next."


· 6


Click "Use Recommended Settings" on the Protect Windows-based dialog box that pops up.


· 7


Set your correct date and time settings in the next box. Select your location in the following screen. Click "Next," followed by "Start" to finish.


· 8


Wait while Windows checks for your individual Gateway computer specifications and adjusts accordingly. This will likely take several minutes, so leaving your computer for a short time is fine. Windows will then prepare your hardware and finish your Gateway restoration process, including the installation of Gateway Recovery Management. Once completed, your Gateway is good to go and ready at factory settings.


hope this helps

Jun 25, 2012 | Gateway DX4200-09 PC Desktop

1 Answer

Black screen error 0xc0000034


This is a corrupted file issue.

There is a step by step solution here:
http://windowsfixup.com/2009/06/windows-vista-sp2-wont-boot-error-0xc0000034-fix/

You will need your windows vista dvd.

If you do not have one, you can buy the repair cd from here:
http://systemdiscs.com/?utm_source=neosmart&utm_medium=article&utm_campaign=Vista_Recovery

May 18, 2012 | Gateway PC Desktops

1 Answer

I sent i a question yesterday .Still I'm unable to


If the screen shows running in lower power as an error. I think your powersupply isn't supplying enough power to the computer, and probably needs to be replaced.

May 11, 2011 | Gateway PC Desktops

1 Answer

I have had a plethora of issues with my gateway as well


Yes gateway does have a bad rep and dell is slowly heading the same way.

Aug 31, 2009 | Gateway GT5220 PC Desktop

1 Answer

Computer will not boot up when turned on. light on tower not lit just runs no screen images


first step to determine the damage and is again re-work order, open the cover of the CPU and remove the following parts, the first memory is the second video card and third is the IDE cable connectors, clean the small feet and the second memory is please clean feet video card if it is you video card, good luck

Jul 29, 2009 | Gateway GT5242E PC Desktop

1 Answer

Computer crashed, not sure how to recover it and what to use.


TRY BOOTING WHILE PUSHING F10 OR F11. MOST GATEWAY AND EMACHINES HAVE A RECOVERY PARTITION FOR A BACK TO FACTORY RECOVERY.

May 28, 2009 | Gateway GT5012 PC Desktop

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