Question about DVD & Blu-Ray Players

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Hi, my sony dvd player keeps saying insert disc and seems unable to read discs both new and ones its played before. help please. Nick

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Must be a burnt laser take to service center

Posted on Aug 08, 2008

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DVD player will play store bought dvd's but will say unknown disc when I insert one from Netflix.


Is it possible that this is a Blu-Ray disc from Netflix? If so, It may not be able to be read on a standard DVD player.
Another possible reason for this is that the disc is somehow damaged and thus unreadable.
I'm afraid without seeing the disc I am unable to help you further.
Either way, might be time to complain to Netflix:
Netflix Customer Service(800) 279-5688(888) 638-3549(800) 585-8131

Sep 06, 2012 | Zenith XBV243 DVD Player/VCR

1 Answer

Trying to copy VHS to Disc-Says"Unknown disc"


Hi,

how long have you been using the player and has it ever accept blank DVD-R discs in the past.

The problem might be as a result of weak laser (lens) or the blank discs inserted might not be compatible with player.

When the laser(lens) of a player becomes weak, it will not be able to read blank discs. It only takes a very strong laser to read/accept blank discs. If it happens that the laser (lens) is the cause of the problem, then it means you will need to replace the laser (lens) to a brand new one to be able to read blank disc. Though the player might be playing DVD and CD, note that blank disc is stronger when it comes to reading from the laser (lens), it requires sharper laser. I hope you understand this.

So, insert a CD into the player and observe if it will play.If it plays, then its obvious that your laser is very weak.

Concerning the incompatibility issue, I hope you are aware that there are various kinds of empty DVD discs such as DVD +, DVD -, DVD RW. Try any of this empty DVD discs as one of them as to be compatible with this DVD recorder.

Amongst the two topics discussed above, one has to be the cause of the problem. So its up to you to figure out which is the cause of the problem.

I hope you understand the above....

I wish you good luck.

Apr 08, 2011 | GoVideo Go Video VR3840 DVD Recorder/VCR

1 Answer

My lg bd50 is able to play any normal dvds however it is unable to play any bluyray dvds!!! when a blueray is loaded into the machine you cannot even eject the disc for sometime. i downloaded updates to...


hi,
blue ray players takes one to two minute to read the content. it will not read as fater as dvd. give some time and then find out what the player says. error or no disc. also check ur BD's region and the region of the disc u inserted. BD's comes with only one region.
ok

Dec 17, 2010 | LG BD350 Blu-Ray Player

1 Answer

My 2 1/2 year old LG dvd/vcr recorder will play some dvds but will not play others. It says unknown disc. I was told to try a lens cleaner; I bought one and the lens cleaner says unknown disc as well. ...


Hi,

Your DVD /VCR says unknown disc because the
dvd which you have inserted is not of the supported format by player.

If you insert unsupported formats only it will say as unknown disc.This is not related with disc cleaners.

Please insert the supported formats and it will play the disc.

Thanx

Jul 31, 2010 | LG DVD & Blu-Ray Players

1 Answer

When i put a disc in, the screen says NG Disc, and the tv says disc cannot play... What can I do?


Hi,

You get it as disc cannot play this is because the disc which you have inserted is in format which your DVD player doesnt supports.

So please change the format and play in your DVD player.

Thanx

Jul 25, 2010 | Sony DVP-F21 DVD Player

1 Answer

My DVD player / recorder keeps kicking out the discs I put in. It won't even read them. the screen says close and the tray comes back out almost immediatly. Now it's gotten so bad that the tray won't come...


How old is your DVD recorder/player?
It sounds like it needs a service!
The usual problem with DVD players/recorders not reading discs is that the laser output is starting to fail - and consequently the laser light emitted is insufficient for the system to "read" through the minute "holes" in the disc.
It's possible to have the laser replaced, but this would cost you at least £50, depending on where you live.

Initially, you could try buying (or borrowing) a laser cleaning disc. These cost around £3 to £5 depending on where you buy & live, and have a small brush on the lower side of the disc. Insert this into your player and run the disc for a couple of minutes. If there are any dust particles that have been blocking the light output from your laser head, then this may remove it and might solve the problem.

If this fails, then it seems likely that the laser head is not producing enough output and would have to be replaced with a new one.

Also, you could try playing a CD on your DVD player as these discs contain far less information than a video disc (DVD) and the laser head may be able to cope with this.
If the CD plays ok, then you will know that the reason why it won't play DVD's is the light output has started to fade due to the age or excess use of your system.

Nov 17, 2009 | Sony DVD & Blu-Ray Players

1 Answer

Dvd player keeps saying no disc when I try to play a dvd.what can i do? worked fine until about 3 months ago. started to say no disc when disc inserted but after opening and closing 3 to 6 times it would...


dvd player keeps saying no disc when I try to play a dvd.what can i do? worked fine until about 3 months ago. started to say no disc when disc inserted but after opening and closing 3 to 6 times it would read.now it just wont read. any ideas?

Oct 12, 2009 | Cyberhome CH-DVD 300 DVD Player

1 Answer

DVP-NS30 shows "CANNOT PLAY" message when DVD inserted


Follow this procedure to troubleshoot if the DVD player cannot read or play the inserted disc.
  1. Ensure the inserted disc is compatible with the DVD player.IMPORTANT: Refer to the operating instructions supplied with the product for a list of compatible disc. Manuals are available online in the Manuals/Specs/Warranty section of the Sony® eSupport Web site.
  2. Use a soft cloth to clean the disc.
  3. Examine the disc for any cracks or scratches that might be interfering with playback.
  4. Attempt to play another disc.NOTES:
    • If another disc plays in the DVD player, then the previous disc is faulty.
    • Some recordable discs may not play correctly because of the quality of the recording, the physical condition of the disc, or the characteristics of the recording device or authoring software used.

  5. Remove the disc from the DVD player.
  6. Turn off the DVD player.
  7. Unplug the power cord of the DVD player from the AC outlet.
  8. Let the DVD player remain without power for 1 minute.
  9. Plug the power cord back into the AC outlet.
  10. Turn on the DVD player.
  11. Insert the disc into the DVD player.
  12. Attempt to play the disc.
If still persists, its time for your device to get serviced.

Aug 01, 2009 | Sony DVP-NS57P

1 Answer

Sony dvd wont play certain discs


yes the sony dvd players is made for certain regions it wont play other discs that are not either region one or two new zealand i think is region 3

Apr 15, 2009 | Sony DVD & Blu-Ray Players

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