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Is this a combination built-in oven with microwave on top? And is this microwave one in which the door opens downward like a regular oven? If so, then this is a common problem for this oven/microwave combo, but replacing the spring is not a job for amatures. It takes a professional 45 minutes typically to do this job. It involves removing trim pieces, removing screws that hold the microwave oven in place, pulling the microwave out a couple of inches, and taking the door apart to get to the 2 torsion-bar springs. Replacing them is quite tricky, as is re-assembling the door. I recommend calling Sears Service (1-800-469-4663) to get a seasoned repairman to come out and fix your oven/microwave. Cost will probably be between $180 to $200.
The magnetron in your microwave has probably gone out. The magnetron is the
part of the microwave oven that produces microwaves. If you unit is a built in model,
it will likely cost more to fix than a new one. Same thing goes for a
With all due respect, what are you doing to it? If you use it with nothing in the cavity, that will kill the magnetron otherwise it will last for years and years. Very unusual and Bosch is a well respected name. If there is a probem with the oven, Bosch will replace it so take it up with Bosch.
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You don't state how old your oven is, or if you tried other food items afterwords. I also assume you inspected for foreign metal objects in the oven? If it does this whenever you attempt to cook in it, then it sounds as if your oven may have a wave guide cover malfunction or burned area.This part can be replaced by the consumer in most cases, but only after consulting with a trained technician or your parts supplier.