Question about Acer Aspire 5100 Notebook

3 Answers

No Audio Output Device is Installed

Problem
My sound icon has an x on it, when I highlight the icon with mouse it states No Audio Output Device is installed. I went to Device Manager it doesn't even show no sound device. I have installed drivers but it won't work because it needs a sound card, I believe it is realtek sound card not sure.
I also have the Acer 5100 Notebook, when I received the laptop the only CD they gave me was for Windows Vista Home Premium that is installed on my PC. Instructions stated to do a Back-up of all the programs and files on the PC before using it. I did that, so I have the back-up. If I run my back-up will it erase all my info on my pc? Will it restore my sound card?
I believe this all started when Windows Update did a update this month the end of July, everything updated except one update, and that was the New Vista Service Pkg 1. So, I didn't think anything of it, so it required me to restart my computer, and then when the pc was up and running again I didn't have a sound device, I didn't notice it right away until I tried to open windows email, it wouldn't open. I tried playing songs on my media player no sound. So, I tried to do another Window Update, hoping it would restore my sound card. But it stated I had all the updates except one which was New Vista Service Pkg 1.
Everytime I would try to update to that version it would stop in the middle of the update, and ask for the CD for Microsoft Word 2002, I couldn't find the CD, and the update failed. Window update wouldn't install the new version of vista. At first the Window Vista would not update to my pc until I removed XP version of Word 2002 from the Acer Laptop.
So, I decided to uninstall Word 2002, rebooted, then updated to the New Windows Vista Service Pkg 1. no problem updated ok. So, I restarted my pc thinking it would restore my sound card. No sound card. Tried to do another windows update. Stated No Updates are Available at this time.
I have been going to other forums alot more people are having the same problem. I went to Acer, and Realtek, no downloads for Sound Card, just driver, downloaded that, but still I don't have a sound card. I went to some sites, and they want you to pay them for downloading drivers, and sound cards. I'm not going to do that, so I guess I will contact Acer Support, and Realtek Support, and Defintely Microsoft Support.
This is ridiculous. Especially since there are many people having the same problem. It has to be a bug in the new microsoft windows vista service pkg. 1 update.

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  • 3 more comments 
  • belcher_rj_4 Aug 09, 2008

    yeah, i have the same problem. the update intalled last night and this morning, no sound was comeing through. so i was like wtf, and searched for cures. im guessing a good thing to do would be to go back to a previous restore point and see if the sound comes back cause the update did bug the pc.

  • mysweety Aug 15, 2008

    when i click the sound icon it shows a cross sign and then gives a message that no audio output device is installed.

  • mysweety Aug 15, 2008

    no such steps

  • Anonymous Aug 16, 2008

    I am having the same problem. Everything was okay until I restarted my comp. Now there it is saying there is no device installed. I don't have a disk for the device nor do I know what brand or model the audio device is. I have an ACER E500. I am going to check out ACER's website for possible help.

  • armicarit Jan 21, 2009

    There is a sign saying that no audio device is installed. I hve tried many ways to restore it, even restoring the whole DOS

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Hi Friends,
Acer Aspire 5100 PC Notebook main problem is Connection Problem, Software Problem etc.
For these problem you can visit a link by just Click Here .

For any other problem with this Notebook you can Click Here

Posted on Jul 20, 2010

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I had the same problem. I disabled the device then pressed enabled it again and it worked again.

Posted on Oct 16, 2008

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  • 449 Answers

The Solution to your problem is that your Laptop need an Audio Driver to drive the Sound card on your system. i Suggest you contact your hard ware vendor for the latest sound driver

Posted on Aug 08, 2008

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No Audio Output Device is Installed


If you are going to use your restore disks, the system will go back to the factroy settings, which means it will work in a way it worked when you purchased it. So as a result you should surely have your sound card working.
However any software or data which you loaded after purchasing will be lost as well.


Also before using the PC restore, you may also try the system restore.
System restore is a utility using which we can take the system back to a date when it was working fine. It will undo all the changes happened after the chosen date.

Steps for system Restore
Start>Programs>Accessories>System Tools>System Restore.
Than choose a date in the calender when you think that it was working fine.

Any software and programs installed after the chosen date will not be there. You should not loose your data as well.

I hope that i have answered your query.
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How do i install audio output device



No Audio Output Device Installed
Some users have been experiencing problems with a "No Audio Output Device Installed" error when trying to play music, or when hovering the mouse over the speaker icon in the system tray. You may get a white X in a red circle to indicate this error.

Go to the device manager by pressing WINDOWS KEY + R to go to the run menu, and then run "devmgmt.msc".

attachment.php?s=d074f1b3c70781e9f502ecfeec63067c&attachmentid=21&d=1203095937
From here, select your malfunctioning audio device(s) and make a note of the driver name. Then, right click on it and select Uninstall. This will remove the audio drivers from your system.

attachment.php?s=d074f1b3c70781e9f502ecfeec63067c&attachmentid=22&thumb=1&d=1204215557
Once this is done, re-load the drivers for your sound card from the CD your manufacturer gave you with your PC or sound device. If you cannot find this, search for the driver on the manufacturers website using the driver name that has been written down. No Audio Output Device Installed
Some users have been experiencing problems with a "No Audio Output Device Installed" error when trying to play music, or when hovering the mouse over the speaker icon in the system tray. You may get a white X in a red circle to indicate this error.

Go to the device manager by pressing WINDOWS KEY + R to go to the run menu, and then run "devmgmt.msc".

attachment.php?s=d074f1b3c70781e9f502ecfeec63067c&attachmentid=21&d=1203095937
From here, select your malfunctioning audio device(s) and make a note of the driver name. Then, right click on it and select Uninstall. This will remove the audio drivers from your system.

attachment.php?s=d074f1b3c70781e9f502ecfeec63067c&attachmentid=22&thumb=1&d=1204215557
Once this is done, re-load the drivers for your sound card from the CD your manufacturer gave you with your PC or sound device. If you cannot find this, search for the driver on the manufacturers website using the driver name that has been written down.

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I had the same problem. After gemoving the service pkg.1 it works correctly. I couldn't remove the SP1 myself so I brought in to the repairshop (35 euro'). Good luck

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