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Anonymous
Anonymous Posted on Apr 17, 2011
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Paper got stuck in my HP Laserjet 4L. I didn't pull the paper out straight but finally got all of the paper out. However, now each sheet of paper gets stuck like the first when I try to print. Does anyone have a suggestion?

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  • Master 1,179 Answers
  • Posted on Apr 17, 2011
Anonymous
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Remove the tonner and reinstall it, check the papers parth with a torch as the tiny bit of paper will cause a jam. Check for obstructions.

damnor01

  • 5 more comments 
  • Anonymous Apr 17, 2011

    I would say that the paper when pulled out damaged a compont or surface on the printer. Go through the manual, you may need to clear the memory. Also try only one sheet in the printer tray. Try turning the printer off and disconnect the Power cord from the printer and the USB connection. Then hold down the power button for 15 seconds. All while the printer is disconnected and offf. Then reconnect and try printing again.

    damnor01

  • Anonymous Apr 17, 2011

    I would say that the paper when pulled out damaged a compont or surface on the printer. Go through the manual, you may need to clear the memory. Also try only one sheet in the printer tray. Try turning the printer off and disconnect the Power cord from the printer and the USB connection. Then hold down the power button for 15 seconds. All while the printer is disconnected and offf. Then reconnect and try printing again.

    damnor01

  • Anonymous Apr 17, 2011

    Thanks but it's still not working.

  • Anonymous Apr 18, 2011

    It may need repair from a printer technician. Try installing the drivers again. damnor01

  • Anonymous Apr 18, 2011

    Thanks but still no luck. It starts to work and then stops--the second from the top light comes on and it quits.

  • Anonymous Apr 18, 2011

    So it doesn't print any-thing on the page!
    Is it time to replace the toner?
    You could take it to a printer shop and tell them you may need a new toner but you are not sure, if they would try a new one and see if it works. Ask them, it may very well be the problem, try and get it done for free though as the problem may be due to some-thing else!
    Thanks
    damnor01

  • Anonymous Apr 19, 2011

    Also let it heat up a bit, turn it on and leave it for 20minutes to warm up. Have you been able to clear the memory? Is there a reset or cancel button on the unit? Ensure the door is fully locked and pushed down!
    Take care!
    damnor01

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