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I have a hp psc 1315 all in one. unable to print or copy. after checking various troubleshooting efforts which were not successful, I attempted to print and a popup displayed showing the print spooler service not running. any way of correcting this problem

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Click--start --onleft hand corner of your pc go to --control pannel--select --perfomance and maintenance---click the icon ---system -
select the option --data execution prevention--there select--turn on dep for essential windows program and services only-- and then select the spooling option through tick mark just click it will appear. if this does not support then do this,
do this if you have the installation cd
uninstall the printer and re load again the printer drivers
1)right click the my computer icon
2)click properties and then click hardware n go to device manager.
3)uninstall all usb ports and then scan for hardware changes
4)ur pc will detect your printer and ask for printer drivers
5)re load drivers and your pc will communicate with your printer
6)for reloding install the cd follow the instructions on the screen and click next
7)restart when the printer is loded.connect the wires and cords properly.

Posted on Aug 08, 2008

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I downloaded HP PSC 1315 All-in-One Print/Scan/Copy Device Printer but on my pc it is showing HP psc 1310 series .is it the same ?.i am not able to print a word document ,when i click print it goes to...


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