Question about HP DeskJet 825c InkJet Printer

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Does not print black

I installed a tri color HP17 and set up for that configuration
Will not print black, all black prints as gark green.
Help

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Either the print nozzle is clogged or you have a bad cartridge. Use windex or alcohol on a cotton swab and scrub lightly in a circular motion where the ink cartridge touches the print head under it. Then replace the black ink.


Posted on Aug 08, 2008

  • NA NA
    NA NA Aug 08, 2008

    That's true, but I would hope you would know if your cartridge wasn't installed. :o

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Most likely you have no black cartridge installed or it is empty causing your printer to use the colour cartridge for black. But if your colour cartridge has 1 colour which is less full than the others it causes black to become greenish or sometimes reddish depending on which colour is less. A new cartridge or a black cartridge will solve the problem.

Posted on Aug 08, 2008

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Color/black mix
This item allows you to configure printer settings to optimize printer and cartridge performance for the printing environment. If the printer is primarily used for black printing (over two-thirds of the pages are black only), change the printer settings to MOSTLY BLACK PAGES.

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Product User Manual (You may like to refer to Page 65)

Hope it helps! Good Luck! Thanks for using Fixya!
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1 Answer

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Check the print settings. I guess you are printing black texts in black color without proper settings.

Open the Printers and Faxes from the Control panel, (or from the Start Menu), right-click the printer's icon, select "Printing Preference" and from the printing preference window, click "Features" as shown below,
2ced6a9.jpg

Click "print in grayscale" then select, "Black ink Only", click "Apply" then "Ok", now try print again. You'll need to restart the program (if you are printing from a program like Ms-word, etc..). This should fix the issue.

This happens when the color is set to high quality, means it uses only the color cartridge instead of the black cartridge.

If you need further help, let me know.

Good luck

Thanks for using FixYa.

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Only prints in black. Windows 7 driver update


Print a 'Configuration Page' from the printers <Information Menu>

Press the green tick button to enter the menus, and use the <, > arrows to scroll thru menus.
Then press the green tick button to select...

If, as I suspect, your Configuration Page is in colour, and looking ok - the the problem is in your computer - Printer Driver setup, or Windows......
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Have fun.

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If your trying to only print form a tri-color in cartage and you dont have a black cartage in the 2nd slot as well you might try doing the following

I am not sure whether u can print only using one cartridge(color) with this All-in-One. Check out the following steps nd let me know if they have helped.

1. Remove the Black cartridge from the All-in-One.

2. Open HP Director.

3. Click Settings -->> Print Settings --->> Printer Toolbox.

4. Under the Configuration tab, select One Color cartridge from the drop down list and click apply.

Now,try printing.

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As the ink in the cartridge runs out, one of the three primary colours will run out first, depending on the material that has been printed. After one of the three colours has depleted, this colour will be missing from the mixture required to print black, and the print will change colour. This is the indication that the cartridge needs to be replaced. Usually the remaining colours in the cartridge will run out soon afterwards.

Rate the solution as appropriate !

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