a 6ya Expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to an Expert (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
you hve probably damaged the lens unit. impact while the unit was extended? the auto power off will retract the lens thus damaging the little plastic gears in the lens unit. you may need to replace the lens unit
The S0042 error code relates to a problem with the zooming mechanism (lens would not retract or extended) Press the power button on and hold it down while extending and twisting the telescopic zoom lens. It might fix your problem. Let me know if it worked!
If the camera was on when it was dropped you probably jamed the lense coil. The lense coil is what helps the camera smoothly pull in the lense and back out. Now, just to specify, what exactly are you having a problem with? Will the actual lense not go back into the camera when you turn it off; or can you not get your camera off zoom?
Let me know~
you may be true that sand must be creating this problem, as this happens very often. the sand enters into the lense assembly, creating friction in the movement. if this has happened total dismantelling and cleaning of the lense assembly will solve the problem, but that has to be done by an expert at the repair shop.
If the "!ZOOM ERROR" message is displayed on the digital camera, switch the camera off and on again 2 or 3 times. If this does not clear the error, take the camera to your nearest FUJIFILM Service Station for testing and repairs. Problem may caused by lens zooming gears stuck.
This would not be recommended by technicians but if you can not get any one to fix your lens you could try this, i have done this to a few cameras(which had been dropped) and they worked after. If the lens is obviously not straight and will not retract. Place the camera on a flat surface and starting gently pull lens to straighten it gradually increasing force until it clicks into the correct position. As i said you do this at your own risk, it will not work all the time but sometimes. Good luck
Sorry to say but a lens error actually is a problem that you cannot fix at home. When a lens error occurs, the motors inside that make the lens retract and protract were some how damaged, usually caused if the lens try coming out when you have it in your pocket or against a surface so it cant fully come out. You will have to send the camera in for service and you can do that by calling 1-800-706-2534, option 1.