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This eroor usually comes due to faulty sliding mechanism.Put a bit of force on the focussing lense to push it
back into camera casing. That's the reason the sliding mechanism won't
work. The lense is stuck and if you force it back in, the sliding
mechanism will work again. Not responsible if your camera screws up, so
try at your own risk.
Or else try out this method
Pull the lens fully out and then it will work.It will be bit tricky to get the lens out. Use your nail to "grab" between the outer glass and the little plastic cover.
The S0042 error code relates to a problem with the zooming mechanism (lens would not retract or extended) Press the power button on and hold it down while extending and twisting the telescopic zoom lens. It might fix your problem. Let me know if it worked!
If the camera was on when it was dropped you probably jamed the lense coil. The lense coil is what helps the camera smoothly pull in the lense and back out. Now, just to specify, what exactly are you having a problem with? Will the actual lense not go back into the camera when you turn it off; or can you not get your camera off zoom?
Let me know~
you may be true that sand must be creating this problem, as this happens very often. the sand enters into the lense assembly, creating friction in the movement. if this has happened total dismantelling and cleaning of the lense assembly will solve the problem, but that has to be done by an expert at the repair shop.
This would not be recommended by technicians but if you can not get any one to fix your lens you could try this, i have done this to a few cameras(which had been dropped) and they worked after. If the lens is obviously not straight and will not retract. Place the camera on a flat surface and starting gently pull lens to straighten it gradually increasing force until it clicks into the correct position. As i said you do this at your own risk, it will not work all the time but sometimes. Good luck
Sorry to say but a lens error actually is a problem that you cannot fix at home. When a lens error occurs, the motors inside that make the lens retract and protract were some how damaged, usually caused if the lens try coming out when you have it in your pocket or against a surface so it cant fully come out. You will have to send the camera in for service and you can do that by calling 1-800-706-2534, option 1.