Tip & How-To about Office Equipment & Supplies

HP P3005 Printer, noisy or grinding sounds

Update: As of July 1, 2011 HP is no longer offering a repair on this unit.

If you have an HP P3005 printer that is very noisy either with a growling sound or even grinding sound coming from the back, you might qualify for a free repair on this product. HP has had problems with the fusers on this product failing prematurely and as such offer a replacement fuser to clients who own this product. To qualify your product must meet the following requirements:

  • page count must be less than 150,000
  • Serial number must fall within the service range, which HP can verify on the phone, however I have not had a unit yet that was not covered.
That is it, date of purchase is not a factor to obtain a free repair for your product. Simply call HP at 1-800 HPINVENT and ask them to issue a case number and provide you with a local repair depot contact. Do not delay on this as the current service advisory is scheduled to expire on June 30, 2011.

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Post the exact error message indicated on the printer LCD. 13.01, 02 paper feed issues, worn rollers or jammed paper inside of paper feed assembly.13.05, 06 fusing assembly issues, broken sensor flag in fuser or worn busing on fusing rollers (fusing assembly will be noisy or making grinding sound.) If this the issue being noisy, the fusing assembly has to be replaced along with one of the drive gears, about a 30 min. of work.
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