Question about Kenmore 13.7 cu. ft. / 388 liter Upright Freezer 23424

1 Answer

Freezer - top shelf frosted over -- poor cooling through rest of freezer

Could the frosting over on the top shelf be related to a bad seal or more of a compression issue? No odd noises or knocking is coming from freezer and it doesn't appear to "stay running". It is ten years old

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  • Anonymous Aug 17, 2008

    have examined the seala on the door closely and cleaned it well, but it still is not freezing anything on the top shelf.

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  • 639 Answers

Hi yadak,
Happy to help.

You may need a new door seal.
But they are not easy to put on properly
and I would not recommend spending a lot of money on a ten year old freezer!
the new ones are much more energy efficient and will save you a lot of money!



These guys are good!
A&E factory service does most brands warranty services.
They are open 7days/24hours nation wide.
call tonight! 1-800-905-9505

I am happy to assist you!
Neil
PS. Before you leave this site please leave a "Problem Solved" rating for me on fixya.com

Posted on Aug 25, 2008

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The door seal is at fault. Regardless of the small tear it is not sealing well.
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DR....let's go down the list:

First is freeze up. This happens when too much humidity gets into the unit from the air and forms ice on the coils. Defrost the unit using warm air or leave it open and off for two days.

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Make sure you clean out the condenser...the coils where the heat is rejected by the unit.

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