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the ice maker unit prob' bad and if you sure it is on and the flag is not stoping it from runing you might need a new unit but there are other tests you can do before.. call me 843.789.4824
Im in Charleston S.C but will happy to help you
some models of this refrig have a lcok out feature on the dispenser look for a padlock symbol on the dispenser console and make sure its unlocked. if it s not locked out you may have a broken switch bracket behind the console cover. when you press the levers listen very closely and you should hear a click noise letting you know the dispenser switch has activated. Let me know if you have any further questions thanks Peyton
Either your water tank in the fridge froze up, the waterline that goes up the freezer door from the bottom hinge froze, or the switch that your glass hits is damaged. Do you hear any humming or noises when you put your glass up to get water?