Question about Kenmore 53642 / 53644 Side by Side Refrigerator

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Kenmore side by side refrig model 52514100

Ice maker won't work. It is however still dispensing water. Clicking noise from the gear, but we don't hear the water valve opening and closing????

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Water on the floor this morning. freezer not frozen

Posted on Oct 24, 2010

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1 Answer

Why doesn't my refrigerator water dispenser work?


Just like in the ice maker, you will find a solenoid valve.
If you hear the valve click open and close when trying the water.
If you do not here the valve open and close, check the switch and valve.

May 19, 2014 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Water not getting to water dispenser or ice maker - lines are clear.


Do you hear a clicking sound when attempting to dispense water? A click is usually heard when either of the water supply solenoid valves (one for water & one for ice) opens and closes when dispensing water, or when refilling the ice cube tray right after the ice maker dumps the ice cubes.

If you don't hear the clicking sound, there is probably an electrical problem. Given that BOTH water and ice no longer work, I doubt it both the water and ice maker water solenoid valves failed at the same time. It is probably going to require some digging to solve it.

If you do hear a clicking sound, check the shut off at the supply source. The "tap" type valves that puncture a sink's cold water supply line can become clogged by mineral deposits over time. Make sure that the fridge isn't resting on a supply line, effectively crushing it shut or closed - likewise, the line may have become kinked when the fridge was pushed back into position. You should try to dispense water while the fridge is out from the wall to see if it is a kinked line. Check the entire exposed length of the line for evidence of crushing, too. If the line is routed in cabinets, etc. you should try to inspect the line to make sure nothing fell out of a drawer - and crushed / kinked the line. Replace any damaged water line found. You could shut the water off, and remove the line from the fridge - then have someone turn the water on while you hold the line to fill a container. If it flows - the problem lies in the fridge. If not - it could be a clogged inline filter or bad valve.

There are a bunch of things to check that should be pretty easy to start. Hopefully, you needn't go any further. Good luck!

Oct 12, 2010 | Maytag MSD2650K

1 Answer

Water is not working


You have two points where you can check the dispenser water. At the rear where the water supply comes in is the water inlet valve. If you disconnect the dispenser water line and then see if the water comes out when you try the dispenser. You should hear the valve work when you try the dispenser. If you don’t hear it there is a dispenser actuator switch problem. If you do hear it but water doesn’t work here there is a valve or water supply problem.
If it's normal, disconnect it at the bottom of the freezer door and try again.If it's normal here it may be frozen in the door. If this is the case open the door till it thaws. A blanket over the opening will prevent thawing of all the food.

Jul 12, 2010 | GE 25.0 Cu. Ft. Side-by-Side Refrigerator...

2 Answers

The water dispenser and ice cube maker stopped working


Your water line could be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws. Covering the opening with a blanket will prevent the loss of cold in the freezer. . GE makes a heater that will prevent this from happening again. The part number for this heater is WR49X10173.

disconnect the line to the water dispenser at the water inlet valve on the back where the water supply comes in and try the dispenser. if you hear the valve work but water doesn't come out, the valve is bad. If you don't hear the valve, the dispenser switch is bad


Try swapping the wires on the dual water inlet valve. It’s on the back where the water supply comes in. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze blocking the fill tube.. You can take the water line off the valve and watch to see if it drips.

A strainer before the inlet valve can also get stopped up restricting flow.

Apr 25, 2010 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

It makes no ice cubes, but water still comes through door dispenser. Why? There appears to be no water getting to the ice making mechanism, however water is still coming out the door dispenser.


Is the freezer cold enough? Should be close to 10 degrees.
Is there water or ice in the ice mold? If not put water in it and see if it dumps the ice after it’s frozen. If there is ice, lift the cut off arm and let it drop to see if it will start.
If it does dump the ice but don’t refill with water.
Try swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze. You can take the water line off the valve and watch to see if it drips.

Nov 05, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Icemaker quit working but water side works still.


Try swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze. You can take the water line off the valve and watch to see if it drips.
Is the freezer cold enough? Should be close to 10 degrees.
Is there water or ice in the ice mold? If not put water in it and see if it dumps the ice after it’s frozen. If there is ice, lift the cut off arm and let it drop to see if it will start.
If it does dump the ice but don’t refill with water.

Sep 28, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Ice maker is not making ice


Is the freezer cold enough? Should be close to 10 degrees.
Is there water or ice in the ice mold? If not put water in it and see if it dumps the ice after it’s frozen. If there is ice, lift the cut off arm and let it drop to see if it will start.
If it does dump the ice but don’t refill with water.
Try swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze. You can take the water line off the valve and watch to see if it drips.

Aug 27, 2009 | GE Profile 26.6 cu. ft. Side-by-Side...

1 Answer

No ice


Is the freezer cold enough? Should be close to 10 degrees.
Is there water or ice in the ice mold? If not put water in it and see if it dumps the ice after it’s frozen. If there is ice, lift the cut off arm and let it drop to see if it will make the switch to start the cycle.


If it does dump the ice but don’t refill with water.

Try swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.


Aug 19, 2009 | Refrigerators

1 Answer

No water from the dispenser


You need to replace the dual solenoid one side is for the water the other is for the ice.

Jan 18, 2009 | Amana SXD524VW Side by Side Refrigerator

3 Answers

In door water and ice cube not working


Water dispenser is a simple touch switch in door energizing a solenoid water valve behind ventilation grate above refrigerator. Water tube runs down into and ends at ice dispenser chute. Should hear solenoid click at top of fridge when activate water touch switch. Can unhook discharge side of solenoid valve temporarily to prove water output. If water dispenser tube acts blocked it could be frozen where it ends-look up the hole at the bottom of refrigerator control buttons.
Ice maker is totally different system. No clicking when push ice button but ice in bulk tray may mean the simplest of malfunctions: Ice bin not pushed in the last half inch if ice auger not lined up with drive pegs. There are hidden switches behind ice bin that need to be engaged or nothing will happen in the ice maker: no auger noise, no clicking, no new ice making. Ice bin will be flush with sheet metal if it is in the right spot. Also plastic juice rack won't hang properly if ice bin not pushed in all the way.

Dec 19, 2008 | Sub-Zero 690 Side by Side Refrigerator

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