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After our service provider came out we started to have trouble with not being able to get into certain websites (my church) and the ability to log into the internet. If it is more than a minute, I have to shut down and restart to get into the internet. I've called the NICE GENTLEMAN who caused the problem and it's been 3 weeks and still no return to fix. Can I fix it myself?

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  • Hamer_mary Aug 09, 2008

    I'm not sure what "The nice gentleman" did, but he was on my computer typing away and going into files I've not gone to before..



    I have windows vista, DSL through SIRRUS, use Internet Explorer - not sure what verson, but this is a pretty new computer system.

  • Hamer_mary Aug 09, 2008

    Couldn't connect at all.. bad little black box... I'm not very fond of Vista either, wish I never would'a went there.



    Thanks, I've been thinking about FireFox, used that before new set up.. will go back.

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Can u give more details ?

- what did the "nice genteleman" do ?! it changed setting in the computer, or in other device (router. modem ....)

- what kind of internet do u have ? cable, satelite, fiberoptics ...etc ...

- what OS do u use ?

- what internet explorer do u use (IE,firefox, opera ...etc )?

Posted on Aug 08, 2008

  • Cisf Aug 09, 2008

    well vista ain;'t that great with drivers, and maybe the drivers for u;re modem are the faulty ones ! Try updateing them!

    also it may just be u;re browser. IE ain;t that great (and i don;t say that just because i hate microsoft! AND I DO !). try useing another browser (firefox for ex.) and see if u still have the same issues.

    If still wont work get a linux live cd (ubuntu for example) and boot with it(comp. must be set to boot from CD), and see if it works. This just so u make sure is not the vista modem drivers, or u;re computer.

    If linux don;t work than it may be u;'re net supplyer (quality of signal perhaps, high interfereces on the cable ... )

    Also check u;'re computer for viruses, they can also cause problems...

    Q: why did the computer guy came in the first place ? The net was not working at all ?

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