Came home from vacation and daughter told me washer was broken. Can't find a specific model number on the machine or the paperwork. Front Loading "energy star" notation on the soap dispenser drawer. Abou 5-6 years old. Clothes are in, soap is in dispenser, press start (on any cycle) and you hear something start for about 5-10 sec. and then the lighted panel flashes "ddo". Nothing in the owner's manual about error codes. Checked water hoses to make sure they hadn't been turned off... Looking on internet and can't find a "error code listing" to even get an idea of what it is trying to communicate.
thanks, in advance.
An expert who has achieved level 2 by getting 100 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert that has over 500 points.
Re: buzzing sound then "ddo" flashes on panel
Push the button down on the back side of the soap dispenser that says push down or push here (to take the tray out). When you have it out you will want to turn it over and there are 3 or 4 white tabs. You will want to pop the front part of the drawer off and then on the bottom about an inch in/down there is a small slot to put it into. It is the same size as the magnet and the magnet goes with the squares on the top and bottom. You cannot actually see the magnet when the drawer is put back together. When I talked to the service man he said they did away with the magnet on the new model. How stupid to put it there to begin with!! Hope that helps
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I understand that your Frigidaire Gallery washer will not drain. I see that you have a buzzing sound on the selector but there is no reaction from the pump. I suggest resetting your appliance, be either unplugging it or shutting the power off at your home's circuit breaker, for 3-5 minutes. Restore power keep and start any cycle. I ask that you please follow up with a comment on the post, at your convenience, to advise if further troubleshooting is needed or if your appliances status has changed successfully. If further troubleshooting is needed, please leave me your model number. Hope this is helpful.
Hi This ddo error code means Dispenser Drawer Open.Check to see if the Dispenser Drawer is open or the small tubular Magnet # 51 is missing. The magnet is underneath the dispenser door, you have to remove the dispenser from the washer, then take apart the dispenser itself, you will see snapping clips to unsnap, then you will see the magnet#8 in diagram#1 here:
the drawer need to be adjusted so that it will close.. with a air leak you will have frost build up around the drawer...there are drawer closers on the back of the rails... it may be broken or just pushed the wrong way...when the freezer is cold it should make that sucking sound and be hard to open ... hope it helps
Thanks for using FixYa. Error DDo means dispenser drawer open. There is a little magnet attached to the right hand side of the detergent drawer which activates a reed switch to "tell" the machine that the drawer is closed. That magnet might have moved from it's place and that's why you are getting error ddo. magnet is part key number 51. Pull the drawer out and check on the handle part for a magnet. When the drawer is closed the magnet activates a switch in the console that tells the control the detergent drawer is closed. Please check this link for details(part #51)--
This error code appears in the frigidaire washer which means--
ddo error--- Dispenser Drawer Open
Check to see if the Dispenser Drawer is open or the small tubular Magnet # 51 is missing. The magnet is underneath the dispenser door, you have to remove the dispenser from the washer, then take apart the dispenser itself, you will see snapping clips to unsnap, then you will see the magnet#8 in diagram#1 here: GLTF1670AS0
Please do rate this solution as FixYa and revert for further assistance.
It is the door lock that may be broken, that's what happened with my maching last summer. The lock is made of plastic if you can imagine. So if you slam the door it can break. A washing machine gets wear and tear how can closing a door be owners fault?
This is a crappy machine in terms of maintenance, it is a maintenance nightmaire!!