Question about Frigidaire GLTF2940ES Front Load Washer

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Buzzing sound then "ddo" flashes on panel

Came home from vacation and daughter told me washer was broken. Can't find a specific model number on the machine or the paperwork. Front Loading "energy star" notation on the soap dispenser drawer. Abou 5-6 years old. Clothes are in, soap is in dispenser, press start (on any cycle) and you hear something start for about 5-10 sec. and then the lighted panel flashes "ddo". Nothing in the owner's manual about error codes. Checked water hoses to make sure they hadn't been turned off... Looking on internet and can't find a "error code listing" to even get an idea of what it is trying to communicate.
thanks, in advance.

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  • randyalinton Oct 02, 2008

    Frigidaire GLTF2940ES Front Load Washer

  • chris daley Oct 09, 2008

    The buzzing sound is the door look being held in, but my machine also has 'ddo' in the display

  • skyblueshome Oct 17, 2008

    have same error code. according to repair guy ddo is code for dispensor door openm he said part was $250 and not on truck. did not order part and do not think dispensor door is problem, if it is than i no longer want this brand. looking at buying a bosch. would still like to fix the machine, but 250 + 70 for a service fee is steep for a guess at a fix.



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Push the button down on the back side of the soap dispenser that says push down or push here (to take the tray out). When you have it out you will want to turn it over and there are 3 or 4 white tabs. You will want to pop the front part of the drawer off and then on the bottom about an inch in/down there is a small slot to put it into. It is the same size as the magnet and the magnet goes with the squares on the top and bottom. You cannot actually see the magnet when the drawer is put back together. When I talked to the service man he said they did away with the magnet on the new model. How stupid to put it there to begin with!! Hope that helps

Posted on Nov 18, 2008


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Hello geraldinerid - Typically DDO indicates that the washer has detected a problem with the dispenser drawer. Either the drawer is open and will not close properly or a further diagnosis is recommended to have a professional check the reed switch.

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This ddo error code means Dispenser Drawer Open.Check to see if the Dispenser Drawer is open or the small tubular Magnet # 51 is missing. The magnet is underneath the dispenser door, you have to remove the dispenser from the washer, then take apart the dispenser itself, you will see snapping clips to unsnap, then you will see the magnet#8 in diagram#1 here:

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We went on vacation and turned off the water.

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Ddo error code on frigidaire front washer


Thanks for using FixYa. Error DDo means dispenser drawer open. There is a little magnet attached to the right hand side of the detergent drawer which activates a reed switch to "tell" the machine that the drawer is closed. That magnet might have moved from it's place and that's why you are getting error ddo. magnet is part key number 51. Pull the drawer out and check on the handle part for a magnet. When the drawer is closed the magnet activates a switch in the console that tells the control the detergent drawer is closed. Please check this link for details(part #51)--

Frigidaire exploded parts catalog

Please do rate the solution and revert for further assistance.


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Code ddo


This error code appears in the frigidaire washer which means--

ddo error--- Dispenser Drawer Open

Check to see if the Dispenser Drawer is open or the small tubular Magnet # 51 is missing. The magnet is underneath the dispenser door, you have to remove the dispenser from the washer, then take apart the dispenser itself, you will see snapping clips to unsnap, then you will see the magnet#8 in diagram#1 here:

Please do rate this solution as FixYa and revert for further assistance.


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