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I have a problem. I have purchased one of your Norton 360 and I am trying to download it to another computer. I purchased the upgrade so it can be put on three computers.
well on one of my computers we waited for the one on it to run out. And now Im trying to install it and i cannot get past another security called Antivirus 2009. It will not let me get to my email so that i can install your version that i already have purchased. They want me to buy there version. Please help me?
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you should be able to go to their site and log in with the same email/password as when it was purchased/registered. look in your account activity there. it should let you download your purchase again.
I wouldn't recommend installing McAfee as this can also slow down machines. Norton is notorious for this. Download AVG free Anti-Virus or Avast Anti-Virus & a firewall such as Zonealarm. Anti-spyware software is also a good idea. Spybot Search & Destroy & Adaware are good. If the computer is in a corporate environment you must purchase the software as the free licence only covers home use. Uninstall Norton when you have downloaded the programs & before you attempt to install the new programs.
Yes, you may. This is directly from the Symantec site:
"If you want to install Norton 360 without purchasing an additional license, then you must uninstall it from one of your existing computers before you install it on your new computer."
I had same problem. I went to Start\All Programs\Accessories\System Tools\System Restore. I picked date before which Norton 360 was installed. It got my internet connection back. I'm not even going to try Norton anymore. Time better spent trying to get my money back.
firstly, edit your question above and remove your product key, as this could cause you trouble down the road more and people see it, copy it down and then stasrt using copies of this program for free using your product key. Secondly, Norton support will be able send you the file again so that you can complete the process.
if you brought it online you should have gotten a product key, and serial number. if you google "norton 360 redownload" it should take you a norton page or symantec page. enter "redownload norton 360" in search box and it should go right to it. now just enter product key and serial number and you should be good to go. ihave restored my computer a number of times and this is how i get my norton 360 back without paying again. hope i helped
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