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My PSP shows a message when a umd is inserted: The disc cannot be read. This PSP is less than 9 months old.

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  • lynn38 Aug 08, 2008

    my psp is version 3.85 and I haven't got any new games - only ones from the original psp

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Have you tried updating the firmware on your psp? If you havent done that in a while, you may need to because as sony puts out new firmware updates, they update the umds as well, so that you need to have the most recent firmware to play the most recent movies and games. If this doesnt work, you could always try cleaning the cd, and downgrading the firmware, if it lets you, that is...

Posted on Aug 08, 2008

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My son psp beep when you put a game in and the umd does not come up can you help please


f you are experiencing issues when using a Universal Media Disc (UMD™) on the PSP system, try these troubleshooting options:

  • Issues with PlayStation®Store content Click here for help with content purchased from the PlayStation Store.
  • Restore Default Settings Restore Default settings will default the PSP system to its original settings. A setting change may be the reason the PSP system is having difficulties. Click here to learn how to restore default settings on the PSPgo / PSP system.
  • Confirm UMD is properly inserted

    Make sure the UMD is properly inserted with the label facing the back of the PSP system. Try removing the UMD and reinserting it.
    Please note, it is normal for the PSP system to make noises while it is reading from a UMD.

    For PSP-1001, slide the latch to open the UMD door. For the PSP-2001 and PSP-3001, simply lift the door open.

  • Try playing the UMD on a different PSP system If possible, try playing the UMD on a different PSP system. If the disc still does not function properly, it might need to be replaced. If the disc does function properly, the PSP system may need service, see PSP Service for details.
  • Try playing a different UMD on the PSP system If possible, try playing a different UMD on the PSP system. If another UMD plays, the original UMD may be the problem. If none of the UMD's play, the problem may be isolated to the PSP system.
  • Check for moisture Do not let the PSP system or any PSP® accessories come in contact with liquid. Also check for moisture condensation in the PSP system. If moisture condensation occurs, remove the disc from the PSP and do not use the PSP until the condensation has evaporated, which can take an hour or two. In general, if any part of the PSP gets wet, discontinue use until it is completely dry.
  • Check the regional code Check the regional code on the UMD™ Video. The only regional codes that the North American PSP® is tested to work properly with are "ALL" and "1.
    "
Tried these steps and still need help?

If you have tried the troubleshooting information above, but continue to experience problems, please contact our Consumer Services department to have your PSP system serviced.

Jun 28, 2011 | Sony PlayStation Portable (PSP) Console

1 Answer

My psp works fine but it does not read the cassette when insert


It could be one of two different issues causing the PSP to not read discs.

1. A worn out umd drive -- it happens, especially with time. The following website will replace the umd drive with a brand new one for only $59 which is way less than the cost of a PSP

http://www.richspsxparts.com/forms/umdlensreplaceform.html

2. There is either 1 or 2 motherboard sensors that let the PSP know that a game is inside and the door is closed. One of both of these could be broken off which would cause a game not to load. If you sent your PSP to repair at the website above, they will tell you if this is the problem.

May 24, 2010 | Sony PlayStation Portable (PSP) Console

3 Answers

How do i insert game


look on the top of the psp device there should bea little tab thats wat u pull away from the psp but not will alot of force just a little bit of force

Dec 25, 2009 | Sony PlayStation Portable (PSP) Console

1 Answer

My psp does not show the umd icon and when i insert a disc it doesnt play


We need a model number first. psp-1000? Either way now is as good of a time as any to try out custom firmware and ditch the UMD's .

Nov 16, 2009 | Sony PlayStation Portable (PSP) Console

1 Answer

Psp(1001)won't read umd games or movies


If your PSP isn't reading games and/or movies and the problem isn't that your trying to play dirty, bent, or damaged UMD discs there are a number of other reasons your PSP is not reading disks correctly =

- Your UMD motor may be malfunctioning.
- Your laser may have worn down from use over time.
- Your UMD drive tray may be bent.
- There may be a foreign object in your UMD drive


Common symptoms

* disks fail to load
* extremely slow loading
* strange whirring noise when trying to read disks


For whatever reason your PSP has stopped reading games and/or movies we will get your PSP back to you and playing like like new fast! Our price includes labor, parts, and return shipping via priority mail.

Visit PSP UMD Drive REPAIR if you are interested in an affordable and reliable PSP repair service. We have been serving the whole United States for more than 2 years!

Jan 05, 2009 | Sony PlayStation Portable (PSP) Console

1 Answer

Psp won't play umd discs.


well wat i did is charge it for a long time then play it but after i turned it off or it froze it stopped. has ur psp been lost or damaged?

Nov 22, 2008 | Sony PlayStation Portable (PSP) Console

1 Answer

Psp error # 80010087 The game can not be started


Hi robbimic,

The first thing to check is the firmware of your PSP. You should make sure that your PSP has the latest firmware loaded. Because some games will not work or load up if the latest firmware is not installed or loaded up.
You usually get this error message 80010087 if the UMD drive has errors reading the UMD disc or otherwise the disc is not present or was ejected while in the middle of playing a game or loading a movie. I suggest that you try to testing to see if the problem happens with other UMD discs, if it doesn't then most likely the disc could be damaged or scratched.

Now if you are using a modded PSP then you will get this error if you load a game from the memory stick without having any UMD disc inserted in the drive. Or if the game that you are trying to load requires a higher firmware version installed into the PSP. You will be required to flash a higher modded firmware to fix this error if this is your case.

Hope this helps!

Peace! :)

Oct 21, 2008 | Video Game Consoles & Games

2 Answers

Help!


You might have PSP stop reading UMD discs, First you will do some trouble shooting with what might be wrong with your PSP unit.

first is the Disc Spinning motor. This will not let The disc in the UMD spin. On a working PSP you will hear the disc start to spin up, then you can hear the laser start to twitch, followed by the laser motor moving the laser down the rails.

2nd is something stuck in the UMD gear, try to clean the gear of arm of dust, plastic, soda, and even hair.

and at the last is the actual laser itself. It will not focus the laser to read the UMD disc.

Hopefully this help, Pls post back should you need additional information...!

Jun 01, 2008 | Sony PlayStation Portable (PSP) Console

2 Answers

Getting "The disk could not be read." with ALL UMD discs


you umd frame is bent or broken and efects the reading or the discs. the new frame costs 29.99 or if your psp is less than a year old return it to sony

Mar 13, 2008 | Sony PlayStation Portable (PSP) Console

2 Answers

Menu of the psp


Try a different disk? I've found that sometimes when you turn on the psp and you're in the game menu of the PSP menu, the UMD won't be there, but if you go over to music or something, and go back to game, it will have returned.

Aug 09, 2007 | Sony PlayStation Portable (PSP) Console

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