Question about Logitech Harmony 550 Remote Control
Lights up but nothing on the scree - still works but have to do it by memory
MIne did the very exact thing. I called Logitech tech support and they had me do the firmware update in safe mode, but that still didn't solve the problem. They assigned a case number and 3 days later I got an e-mail from them saying that they were sending me a free replacement. They will ask a lot of questions about the remote and be prepared to remove the batteries as they will need the numbers that are on a sticker in the battery compartment. They told me to throw away the old one once the new one arrived, but since it still functions, I will keep it around as a backup.
Posted on Aug 19, 2008
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Posted on Jan 02, 2017
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