Question about Kodak EASYSHARE Plus Series 3 Thermal Photo Printer

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Cartridge jam in my Kodak EASYSHARE Series 3

I put the printer cartridge in backwards and now I can't get it out. Is there a way I can get it out without tearing up the printer?

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  • jpalumbo Aug 12, 2008

    I did not put my cartridge incorrectly. I printed the pictures with this cartridge and got the message to change the cartridge. So I tried ejecting the old cartridge but it will not release. It seems to be jammed inside. The little green latch to release the cartridge is moving but the cartridge will not eject.

  • Anonymous Dec 09, 2008

    can not get cartridge out

  • vivateal Dec 09, 2008

    this didn't help. the cartridge is still stuck. the green release lever wiggles. the red light is on.



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The print head must be in the up position to remove the cartridge. If you cannot get it to do this by pushing buttons or unplugging the unit, you can do it by turning a gear inside the unit. This requires partial disassembly of the unit.

First remove two screws from back of unit, then pull up on top of unit, unplug two ribbon cables from circuit board and remove top. Then unplug two remaining ribbon cables from circuit board, and three screws holding circuit board. Lift circuit board and fan/fan-holder as one piece. You do not need to disconnect the fan wires.

The print head heat sink and carrier frame are now visible (large aluminum piece in the center). The gears and stepper motors are on the side opposite from the green cartridge release button. The gears near the front operate the paper feed mechanism. The gears in the back move the print head. By turning the large white plastic gear farthest toward the side and rear (driven by a stepper motor), the print head will move up and down. The gear should turn easily by pushing on the teeth with a small screwdriver. If it starts tuning harder, it is probably at the end of its travel. Turn the gear until the print head is up far enough to release the cartridge. There is a tab on the print head frame just above the green release button on the inside of the unit. When the print head is up, there is a space between the tab and the green button allowing the button to be released.

If you need more visibility, the entire printer frame can be removed from the plastic outer shell by removing 3 screws on the bottom of the unit. Note the position of the loose plastic piece in the front of the unit (for reassembly). It has a small tab that keeps the front door closed. You can leave the print head in the up position when reassembling the unit. It will automatically reposition when the unit is plugged in. Don't forget to put in a cartridge before plugging in.

Posted on Mar 20, 2009

  • Harrisolo Jan 10, 2011

    Your instructions were excellent.
    My mother-in-law broke a series 3 printer over a year ago,the toner got stuck and would not release, I opened the printer and poke around but didn't get anywhere. I managed to source a second hand one on ebay and it came with a spare camera so that came in useful as a Christmas present :)
    The same thing happened to the second printer and I tried the same as last time and had given up repairing it but decided to read a few more posts on this site and was delighted when I saw your clear instructions on how to release the toner.
    The printer is working fine now and I think she still has the old printer so might be able t resurrect that one too.
    My own mother has the same printer but hasn't had any problems with it but I expect that to change as from reading other peoples reviews it does not seem to very reliable.
    Thank you very much for your help!!!


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I have a cartridge jammed in my series 3 (kodak) printer which has probaly run out but need to know how to get this cartrige out without breaking the printer.I have had this problem before and Kodak support helped me but have forgotten how,so any help would be appreciated.

Posted on Feb 08, 2009

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I went to a camera shop today to ask them for their assistance they could not help me. I decided to start all over again. The message came up cartridge low..I selected a picture to print, started to print then the message came up "replace cartridge." I opened the cartridge compartment and pressed on the cartridge and it ejected. Problem solved.

Posted on Aug 13, 2008

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I was recently given a 5300 all-in-one printer.I want to replace the ink cartridges. I bought ink(kodak) and want to make sure it is correct before I open the box. I bought an ink combo pack for an...

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How do we get the old toner cart out in order to replace it?

Check that the Paper light is not lit (from a paper error). Clear this error first by removing any paper jams, refilling the paper tray or other needed step followed by pressing the Print button.

To remove the color cartridge, open the cartridge door on the side of the unit. Push up on the green level and slide the cartridge out.

Take the new cartridge, make sure that the ribbon has no slack in it. If there is slack, push in on the cartridge spool and rotate it clockwise. (Do not turn this more than you absolutely must to take up the slack. It could reduce your number of prints.) With the label up and the arrow facing the printer dock, push the new cartridge until it clicks into place. Then press the Print button to clear the error and resume printing.

You can get your manual from Kodak as a PDF or a web page: . Look for the line Printer Dock Series 3 .

I hope this helps.

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Sep 16, 2010 | Kodak EasyShare Printer Dock Series 3

1 Answer

How do you get the ink cartridge out of the printer

  1. Unplug your Kodak Photo Dock's power cord. Pull the black tab on the right side of the printer down to open the ink cartridge door.
  2. 2 Push up on the green cartridge release tab in the upper center of the ink cartridge to release the old cartridge. Pull the old ink cartridge carefully from the Photo Dock.
  3. 3 Rotate the new ink cartridge's ribbon wheel on the side of the cartridge clockwise with your finger to remove any slack in the film. Do not rotate the wheel too much---this will damage the cartridge.
  4. 4 Insert the new ink cartridge into the Photo Dock with ribbon film facing down until you hear the cartridge click in place. The ink cartridge will only go in one way.

    Do not touch the ribbon with your fingers. Handle the cartridge by its edges.
  5. 5 Close the ink cartridge door and plug in your Kodak Photo Dock's power cord.
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Aug 26, 2010 | Kodak EasyShare Printer Dock Series 3

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How do I clear a paper jam in the Kodak ESP-3 can't get to the paper

If you have tried the Kodak standard instructions for clearing the paper jam problem and it did not help try the procedure below. Works for esp 7.
1. Open the printing area of the printer (containing the ink cartridges).
2. The Ink cartridge holder should be to right side of track.
3. Look on left side, below the track for the cartridge that is used to
clean the print heads.It can be identified by a square black pad
approx. 1" sqaure that appears to be made of "felt".
If it is visible this is most likely your problem.
4. To correct problem locate the flat latching lever approx. 3/4" wide that
sticks up about 1/2" above the cartridge. It is locacted just behind
the "felt" square. Gently push lever toward rear which should free the
cleaning cartridge and allow the entir cartridge to move slightly
5. Close the top of the printer and cycle the printer off and back on.
If this is the problem, the "paper jam" error will now be gone.
This is such a simple fix I do not know why kodak does not inform
customers of this problem and how to fix it.

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Only 1/2 print on Kodak Easyshare Printer Dock 3


Jan 07, 2010 | Kodak EasyShare Printer Dock Series 3

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Only prints 1/3 of photo

Here are the steps:

1.Remove the power cable from the printer.
2.Remove the paper tray from the printer.

3.Verify that the paper you're using has KODAK XTRALIFE

4. Insert the paper tray into the printer.
5. Open the color cartridge door, then remove the color

6.Install the color cartridge, and verify that it is fully

7.Close the color cartridge door.
8.Connect the power cable to the printer.
9.Wait for the printer to initialize
10. Make a print.

If issue persist, call 1.800.235.6325 for repair.



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Kodak Easyshare Printer dock series 3 not printing full picture

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Kodak EasyShare


All paper that will fit your paper tray will work. However, it is questionable that all ink will. Each cartridge has a unique chip inside that instructs the printer what the fluid level is and if its been refilled. To keep one cartridge design from being used in the wrong printer there is usually a design in the shape so that it will either not fit or not lock in place.

You can use any Kodak paper, yes. You cannot use any cartridge, no.


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