Re: The paper is jamed with it protruded out in front...
I would try first unplugging the printer, then taking the paper tray out, the toner cartridge out, open the back cover and inside the back cover near the power cord is a blue lever. Try pushing this down as you see if you can remove the jammed paper.
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Could be a defective sensor. But before you jump to conslutions, check the following. remove the paper tray and look inside for paper. open all the covers, front and side. If you look in to the side cover you will see a rubber roller running on a silver roller. Turn the rubber roller with your finger and see if there isn't any paper stuck there, While you are at it also check on the top of the opening where the fuser is located for stuck paper ( Fuser is hot so be carefull) Close all the covers properly. If the problem is still there It might be a sensor and will have to be replaced. Let me know if you need any more help.
ALL 5 SHOULD BE CONTACTING THE HOT ROLLER.GENTLY LIFT THE FRONT UPWHILE PUSHING BACK INTO PLACE. WORST CASE SCENARIO IF YOU CANT GET IT RESEATED
SNAP IT OFF. THEY ARE INEXPENSIVE IF YOU CALL FOR SERVICE THEY WILL REPLACE ALL 5 ANYWAY
Thanks for using FixYa. Perform the steps below in order to solve this incidence:
Disconnect the power cord or power supply adaptor from the rear of the HP All-in-One product.
Remove the paper pack remaining in the input tray.
WARNING - Do not try to remove the jammed paper sheet yet. Trying to clear a paper jam from the front of the device can damage the print mechanism. Always clear paper jams through the rear access door.
Open the rear access door or the two-sided printing accessory.
Gently pull the jammed paper sheet out of the rollers.
If the paper tore when it was being removed from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the device. If not all the pieces of paper are removed from the device, paper jams are likely to occur again later.
Replace the rear access door or the two-sided printing accessory.
2. Grasping the print cartridge by the hand grip, pull it towards you and slightly up to lift it out of the holder. 3. Then pull the cartridge straight out towards you. 4. Locate the feed roller release lever and gently push it back to release the pressure on the paper. 5. Pull the paper out.
Remove the toner and drum cartridges. Using a flashlight, look inside the front of the printer. At the rear of the cavity there are two large rubber rollers. On the floor, about an inch to the right of the rightmost roller, there's a tiny black plastic feeler that's supposed to protrude from a slot in the floor and be pushed down by paper as it feeds through. Occasionally it sticks in the down position, causing the printer to think there's a paper jam. Running a finger over it usually unsticks it so it will pop up where it belongs. I usually flick it down a few more times to make sure it's free to pop pack up. I guess the spring tension, light by design, is sometimes not enought to overcome friction.
More than likely you need a new pick up roller. It is located at the top of the tray area in the printer. You will see a black rubber roller with white nylon clips on both sides. You can confirm if it is the problem by removing and washing it with soap and water, then clipping it back in and running a few copies.