Question about Philips GoGear SA178 MP3 Player

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Phlips GoGear SA178 MP3

Can't install software because it is compatible only with Windows XP or earlier systems. I have Vista. Is there anyway I can intstall the software using Vista (a new disc or a download) ?

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  • Philips Master
  • 13,433 Answers

Try this fix
http://support.microsoft.com/kb/939211

let me know if the problem persists.'

Thanks,
Ekse

Posted on Aug 08, 2008

  • Ekse Aug 08, 2008

    For WindowsME/2000/XP/vista users:

    The GoGear player supports USB Mass Storage Class, and MTP Media Transfer Protocol. Simply hook up your GoGear player to your computer via the slide out USB connector or the supplied USB cable. You do not have to install a driver for USB connection.



    So the fix above should correct the problem, ones the fix is installed and you have restarted the computer plug the device into the computer and see if it works normally.

  • Ekse Aug 08, 2008

    the player works with the windows media player 10 or 11 or newer which comes with vista and should work right away!



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1 Answer

Philips go gear sa3245/97 not starting


You can download content to a Philips GoGear multimedia player using Windows Media Player or MusicMatch Jukebox in Windows. Earlier versions of Windows starting with 2000/ME and XP are compatible with GoGear. If the device is not recognized by the Windows XP operating system or is receiving error messages, you may have older versions of the necessary software installed. There also may be firmware issues with the GoGear device.

Instructions


Connect the Philips GoGear to another USB port on the computer. Sometimes USB ports go out, especially those in the front of the computer case. Try inserting the GoGear into another port and see if XP can now recognize the device.


Download Service Pack 1 or later for the XP operating system (see Resources). Philips GoGear can only operate on XP systems with at least Service Pack 1 installed. You may also receive an error message pertaining to the service pack when trying to insert the installation disc for the GoGear support software.


Install the latest version of Windows Media Player. Philips GoGear requires at least Windows Media Player 11. Windows Media Player 11 is available for XP .


Install the latest version of MusicMatch Jukebox (see Resources). Earlier version of this software may be causing error messages regarding missing MP3 tag information and missing tracks. Follow the download prompts, then unzip the folder and click on the "HDD_xxx.exe" installation file. The latest version of the software will be installed.


Install the latest firmware on the Philips GoGear. The actual firmware required depends on your GoGear model. Open either Philips Device Manager or Songbird, depending upon which management software you are currently using. Close all programs on the computer except for the Device Manager/Songbird. Connect the GoGear to the power supply and the computer. Click the "Repair" tab in the Device Manager and click "Repair," or click "Tools" in Songbird and select "Check for updated firmware," and the firmware will be updated on the GoGear.

Mar 31, 2011 | Philips MP3 & Digital Media Players

2 Answers

I want to download philips gogear software for pc


Hello.
Welcome To Fixya DIY Community^^
Its my pleasure to help You solving this Problem.

Its obvious that after the installation of a new Windows XP version in your computer, The GoGear Won't operate as usual Because it's missing drivers and the Music downloading utility in the computer Interface.
  • Now you should install the Drivers To Solve this Problem.
You can Download Drivers and utilities from the link below:
Aditional Support:

--ask me if you need any further info. i am always available.^^


*do not use te software upgrade utility, install only the necessary drivers for your MP3 Player.
the upgrade utility is useful when the firmware of Your MP3 player is corrupted or defective.

Jul 12, 2009 | Philips GoGear SA178 MP3 Player

1 Answer

WINDOWS XP CD DOESNT WORK WITH VISTA PLEASE HELP


You can get the Vista-compatible software, Philips Device Manager, and a Vista-related firmware upgrade by going to www.usasupport.philips.com and entering in your model # - go to the Software & Drivers section for your model.

-Tha Mp3 Doctor

Apr 14, 2009 | Philips GoGear Flash MP3 Player

1 Answer

Gogear sa178


This player is toast. You can try writing to the Philips software guy in Hong Kong - he may not even speak English for all I know. The address should be in the front of the manual. Even if he does send you the code, you will have to be a technological genius to be able to use it. I don't know why the Philips guy would tell you to format - the firmware upgrade does not have enough of the core software in it to repair the player. This player never has been compatible with Vista, will never be compatible with vista, and you will have to get it replaced - find out if you are still in warranty - I doubt it, b/c of the age of the player. I know you don't like my answer, but it is the only honest answer.

Jun 09, 2008 | Philips GoGear SA178 MP3 Player

1 Answer

2gb Phillips go gear


Some older Philips models are not compatible with Windows Vista.

Which model do you have?

May 26, 2008 | Philips GoGear SA178 MP3 Player

1 Answer

Help me pls with my mp3


Philips players are not compatible with i-Tunes.

Most Philips players use Windows Media Player to transfer music. You will also need to install the software on the CD which comes with the player.

If you need any more help, I will need to know exactly which model you have.

It should be SAxxxx or HDDxxxx

Apr 11, 2008 | Philips GoGear SA178 MP3 Player

1 Answer

Cant put tracks on gogear as musicmatch not compatable with vista help


There is a new version of the software for this device on the Philips website - www.usasupport.philips.com - let me know if this works for you - just added within past week.

If it fails to resolve the issue, reply to me - I have a few other ideas.

-Tha Mp3 Doctor

Jan 25, 2008 | Philips GoGear SA178 MP3 Player

1 Answer

GoGear SA178 MP3 Player


Try installing the version of the software on the Philips website (more up to date).

If that fails:
Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Nov 08, 2007 | Philips GoGear SA178 MP3 Player

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